Transportation Representative

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management

In short

This role is for a Transportation Representative responsible for providing efficient service to Amazon customers and delivery partners. The position requires excellent communication, time-management, and problem-solving skills, along with familiarity with Windows and Microsoft Office applications. A background in logistics is preferred.

Responsibilities

Effectively communicate in a clear and professional manner at all times.
Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners.
Effectively manage sensitive cases by reporting up the escalation matrix.
Demonstrate excellent time-management skills.
Maintains or exceeds targeted performance metrics.
Actively seek solutions through logical reasoning and identify trends to suggest process improvements.

Requirements

Graduation in any specialization from a recognized university.
Excellent communication skills (written and verbal).
Ability to communicate correctly and clearly with all customers.
Good comprehension skills – ability to clearly understand and state the issues customers present.
Ability to concentrate – follow customers issues without distraction to resolution.
Work successfully in a team environment as well as independently.
Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer.
Excellent typing skills.
Demonstrates an ability to successfully navigate websites.
Demonstrates a proficient knowledge of email applications.

Desired Qualifications

Logistics background and Experience in similar role.
Proficient in Excel.

Benefits

Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

Skills

Microsoft ExcelMicrosoft OutlookMicrosoft Word

#Transportation Representative#Supply Chain#Transportation Management

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