In short
Responsibilities
- Manage and troubleshoot complex SD-WAN, WAN, and enterprise routing infrastructure.
- Troubleshoot advanced BGP, OSPF, routing, MPLS, VPN, latency, packet loss, and connectivity issues.
- Manage SD-WAN policies, routing policies, application-aware routing, path selection, redundancy, and failover.
- Lead technical resolution of critical/major WAN and SD-WAN incidents.
- Perform detailed Root Cause Analysis (RCA) and implement corrective/preventive actions.
- Plan and implement complex configuration changes, router/SD-WAN upgrades, and post-change validation.
- Analyze WAN performance, bandwidth utilization, circuit health, and recurring network issues.
- Coordinate complex ISP/carrier, MPLS, Internet, and branch connectivity troubleshooting.
- Provide technical guidance and escalation support to L1/L2/L2.5 engineers.
- Coordinate with network security, LAN, cloud, infrastructure, OEM, and telecom service providers.
- Maintain technical documentation, configurations, SOPs, and knowledge articles.
- Provide on-call support for critical network incidents as required.
Requirements
- Strong hands-on experience with enterprise SD-WAN and router management.
- Advanced knowledge of TCP/IP, BGP, OSPF, static routing, route redistribution, and routing policies.
- Strong experience with Cisco SD-WAN/Viptela or equivalent enterprise SD-WAN platforms.
- Strong understanding of MPLS, Internet WAN, VPN, QoS, NAT, ACL, and WAN redundancy.
- Experience with SD-WAN policies, traffic engineering, application-aware routing, and path selection.
- Advanced troubleshooting of routing, WAN circuits, latency, packet loss, failover, and application connectivity.
- Experience with network monitoring, packet analysis, and diagnostic tools.
- Strong knowledge of Major Incident Management, RCA, Problem Management, and Change Management.
- Strong technical communication, vendor coordination, and documentation skills.
- CCNP Enterprise/CCNP-level knowledge or equivalent certification preferred.
Benefits
- Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.
Skills
HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…
Company
HCLTechJob Posted
5 days ago
Employment Type
Full Time
Work mode
On Site
Experience Level
Senior
Locations
Noida, India
Applicants
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