The Job

Technical Specialist

Technology, Data & Digital · Software & Web Development · Software Engineering

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In short

HCLTech is seeking a Senior Technical Lead/Technology Manager with 12-15 years of experience in JD Edwards EnterpriseOne CNC administration, particularly in AS/400 environments. The role involves leading installations, upgrades, and providing robust production support, ensuring platform reliability and engaging with senior management and infrastructure teams.

Responsibilities

  • Provide end-to-end leadership for JD Edwards EnterpriseOne CNC administration across development, test, production, and disaster recovery environments.
  • Plan, govern, and execute new JD Edwards installations, including Deployment Server, Enterprise Server, Web Server, Server Manager, path codes, data sources, environments, package builds, and client configurations.
  • Lead JD Edwards application and tools release upgrades, ESUs, ASUs, service packs, package deployments, and environment refresh activities.
  • Oversee JD Edwards environments hosted on AS/400 / IBM iSeries platforms, coordinating with infrastructure, database, network, and security teams.
  • Ensure robust production support for business-critical operations by maintaining high availability, performance, operational stability, and timely resolution of incidents.
  • Provide expert-level troubleshooting for CNC, package build, security, job queue, print queue, OMW, Server Manager, web/application server, and performance-related issues.
  • Own incident, problem, change, and release management processes for the JD Edwards technical landscape.
  • Establish and institutionalize best practices for environment management, object promotions, security administration, monitoring, backup, recovery, and audit compliance.
  • Collaborate with functional, technical, infrastructure, database, and business teams to resolve complex cross-functional issues.
  • Develop technical roadmaps, upgrade strategies, risk assessments, impact analyses, and executive-level status reports.
  • Lead strategic discussions with senior management, business leadership, vendors, and internal IT teams on platform strategy, risks, priorities, service improvements, and operational maturity.
  • Mentor, guide, and develop CNC administrators and support team members.

Requirements

  • Extensive hands-on experience in JD Edwards EnterpriseOne CNC administration, preferably across versions 9.0, 9.1, and 9.2.
  • Comprehensive knowledge of JD Edwards installation, configuration, environment creation, path code management, data source setup, package build, deployment, and technical troubleshooting.
  • Demonstrated experience in JD Edwards application upgrades, tools release upgrades, ESU/ASU deployment, special instructions execution, testing coordination, and post-upgrade stabilization.
  • Strong working knowledge of AS/400 / IBM iSeries environments, including JD Edwards deployment, administration, and production support on the platform.
  • Proficiency with Server Manager, Deployment Server, Enterprise Server, HTML/JAS Server, AIS Server, BSSV Server, and web/application server administration.
  • Sound understanding of OMW, object promotions, package management, security workbench, role-based access, row/column/action security, and segregation of duties controls.
  • Experience coordinating with database and infrastructure teams across DB2, Oracle, SQL Server, Windows, Unix/Linux, WebLogic, WebSphere, or related technology platforms.
  • Strong understanding of production monitoring, job queue management, print queue management, log analysis, performance tuning, backup, restore, and disaster recovery processes.
  • Ability to support integrations, interfaces, batch jobs, scheduler activities, and third-party tools integrated with JD Edwards.
  • Good understanding of ITIL processes, change governance, release management, audit controls, and compliance requirements.
  • Must Have JDE CNC

Desired Qualifications

  • 12–15 years of overall experience in JD Edwards CNC administration, technical operations, upgrades, and production support.
  • Experience leading at least one full-cycle JD Edwards new installation and multiple upgrade or tools release projects.
  • Strong background in supporting mission-critical production environments with defined SLAs and business continuity expectations.
  • Excellent communication, documentation, stakeholder management, and leadership skills.
  • Ability to work independently, lead teams, manage escalations, and influence technology decisions at senior levels.

Benefits

  • Supercharge your potential.
  • Find your career.
  • Find your spark.
  • A place that knows that helping its customers stay on top starts by putting its people first.
#JD Edwards#CNC#Technology Manager#AS/400#IBM iSeries#EnterpriseOne#ITIL
HCLTech Logo

Company

HCLTech

Job Posted

1 month ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Senior

Locations

Noida, India

Applicants

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