Technical Program Manager III, Paragon
Technology, Data & Digital · Software & Web Development · Software Engineering · Project Management
In short
As a Technical Program Manager III for Paragon, you will lead end-to-end project delivery for large, complex systems, collaborating with internal and external stakeholders. This role requires a strong technical background, experience in managing cross-functional teams, and the ability to thrive in an ambiguous, fast-paced environment to solve critical business problems.
Responsibilities
- Scoping and delivering large projects end-to-end.
- Collecting business and systems requirements from customers.
- Writing specifications.
- Driving project schedules from design to release.
- Managing the production launch.
- Leading and coordinating design/implementation efforts between internal teams and external partners.
- Making tradeoffs to optimize time-to-market.
- Communicating goals, roles, and responsibilities to project teams.
- Anticipating bottlenecks and providing escalation management.
- Balancing business needs versus technical constraints.
- Breaking down large, complex projects into manageable pieces.
- Defining KPIs/SLAs for businesses and reporting to senior leadership.
Requirements
- 5+ years of technical product or program management experience.
- 7+ years of working directly with engineering teams experience.
- 3+ years of software development experience.
- 5+ years of technical program management working directly with software engineering teams experience.
- Experience managing programs across cross-functional teams, building processes and coordinating release schedules.
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules.
- Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership.
Desired Qualifications
- Well-rounded technical background in current web technologies.
- Ability to thrive and succeed in an entrepreneurial environment, not hindered by ambiguity or competing priorities.
- Ability to develop and drive high-level strategic initiatives.
- Willingness to roll up sleeves, dig in and get the job done.
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience.
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership.
Benefits
- Work on one of the world's largest transactional distributed systems.
- Work with customers and peers from the entire range of Amazon's business.
- Opportunity to build highly scalable and reliable systems.
- Solve business problems within the Selling Partner Services (SPS) team.
- Be part of the Case Management System, a leading Human-In-The-Loop (HITL) system.
- Inclusive culture empowering Amazonians.
- Workplace accommodations for individuals with disabilities.
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