The Job

Technical Lead

Technology, Data & Digital · Software & Web Development · Software Engineering · Business Analysis

Join for updates

In short

Seeking a Technical Lead with 8+ years of IT experience, specializing in Salesforce Service, Sales, and Experience Clouds. Responsibilities include providing technical guidance, managing requirements, and ensuring best practices. Salesforce certification is mandatory.

Responsibilities

  • Provide technical guidance and solutions to the team.
  • Define, advocate, and implement best practices and coding standards.
  • Develop team members' technical capabilities and increase productivity.
  • Ensure process compliance and participate in technical discussions for feasibility studies.
  • Prepare and submit status reports to minimize project risks and manage escalations.

Requirements

  • 8+ years of overall IT experience.
  • Detailed understanding of SFDC Service, Sales Cloud, Experience Cloud (Partner/customer community cloud).
  • Must have 8+ years of experience as a business analyst with SFDC Experience Cloud.
  • Only Salesforce Certified professionals are eligible.
  • Proven track record of gathering, writing, and managing highly complex requirements for large application development projects.
  • Ability to work collaboratively and act as a subject matter expert in a lead role.
  • Experience as a Business Analyst for complex SFDC Service and Experience Cloud projects.
  • Analyze process/framework anomalies and deficiencies based on requirement study and gap analysis.
  • Experience working with Salesforce.com Admin, Architect, and Developer teammates on customizations and configurations.
  • Elicit, analyze, and validate business, functional, and non-functional requirements.
  • Create all requirements and process documentation including functional requirements, business process requirements, technical design document, integration specifications, and data migration specifications.
  • Support the client through User Acceptance Testing and defect management during UAT.
  • Support in the creation of end-user and administrator training material, and potentially deliver training.
  • Ability to communicate effectively with business users, managers, peers, and project teams.
  • Adaptable to various environments, working with small or large groups, or independently.
  • Strong organizational skills and ability to adhere to deadlines with reliability and accuracy.

Benefits

  • Supercharge your potential at HCLTech.
  • Find your career and your spark at HCLTech.
  • A place that knows that helping its customers stay on top starts by putting its people first.
  • Work with a global technology company home to over 223,000 people across 60 countries.
  • Deliver industry-leading capabilities centered around digital, engineering, cloud, and AI.
  • Work with clients across all major verticals including Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.
#Technology#Salesforce#Technical Lead#Community Cloud#Service Cloud#Sales Cloud#Experience Cloud#Noida#Uttar Pradesh#India
HCLTech Logo

Company

HCLTech

Job Posted

1 month ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Senior

Locations

Noida, India

Applicants

Be an early applicant