Technical Inside Sales Specialist
Logistics, Sales & Operations · Sales & Business Development · Technical Sales · Sales Operations · Business Analysis
In short
Responsibilities
- Develop accurate, timely quotations for Engineered-To-Order (ETO) products based on customer RFQs.
- Serve as the primary technical sales contact, offering expert guidance and detailed product recommendations.
- Manage ETO orders from quotation through fulfillment, ensuring quality and compliance.
- Interpret and apply customer electrical specifications to meet IECEx, ATEX, and NEC standards.
- Collaborate closely with engineering, pricing, manufacturing, and customer support teams.
- Provide exceptional customer service through clear communication, technical insight, and proactive follow-up.
- Support continuous improvement initiatives for ETO quoting, workflows, and customer experience.
- Maintain up-to-date data and documentation within CRM and ERP systems (e.g., Oracle, Vendavo).
- Identify opportunities to enhance customer satisfaction, product alignment, and long-term relationships.
Requirements
- 5 years of related experience with a bachelor's degree; or 3 years and an advanced degree; or equivalent work experience.
- Strong technical aptitude and ability to understand complex electrical products.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Excellent communication skills—both verbal and written (English).
- Ability to follow written and verbal instructions accurately.
Desired Qualifications
- 5+ years of experience in technical sales or related roles (engineering, quotations, or technical support).
- Working knowledge of NEC, IECEx, and ATEX standards.
- Experience in one or more of the following areas: Marketing or Pricing Management, Quotations or Engineering Support, Customer or Technical Support.
- Familiarity with ERP systems (e.g., Oracle).
- Experience with hazardous area products is a plus.
Benefits
- Competitive compensation
- Integrated benefits offerings
- Fulfilling career journeys
- Support for growth
- Employee wellbeing prioritized
- Flexible, competitive benefits plans (medical, dental, vision)
- Employee Assistance Program
- 401(k)
- Tuition reimbursement
- Employee resource groups
- Recognition programs
- Flexible time off plans
- Paid parental leave (maternal and paternal)
- Vacation and holiday leave
Skills
About Emerson
Emerson is a leading global technology, software, and engineering company providing innovative solutions for customers in industrial and commercial markets. We help customers in the world’s most essential industries solve the biggest challenges of modern life. Every day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization: Integrity, Safety & Quality, Support Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation. Across the globe, we are united by a singular Purpose: We drive innovation that makes the world…
Company
EmersonJob Posted
3 days ago
Employment Type
Full Time
Work mode
Hybrid
Salary
US$75,000–90,000 / year
Experience Level
Mid-Senior
Locations
Rosemont, United States
Houston, United States
Qualification
Applicants
Be an early applicant
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