The Job

Technical Authority Expert

Technology, Data & Digital · IT Infrastructure & Security · Systems Engineering · DevOps · Cloud Engineering

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In short

Ericsson is looking for a Level 2 Unix/Linux Systems Specialist in Dubai to lead technical operations and customer support for global connectivity infrastructure. The role involves managing Solaris, Linux, and cloud platforms, ensuring system stability, and coordinating offshore teams to meet service level agreements.

Responsibilities

  • Lead technical coordination on customer sites and oversee offshore teams.
  • Provide advanced technical support for Solaris, HP-UX, Red Hat Linux, high-availability clusters, and disaster recovery solutions.
  • Participate in customer projects involving Red Hat, Oracle, Dell, HP, and other enterprise technologies.
  • Advise on system integration, architecture, and solutions; support customer presentations and documentation.
  • Manage customer technical requests independently and provide regular progress updates.
  • Handle critical incidents, outages, and disaster recovery scenarios.
  • Troubleshoot operating systems, restore systems after failures, and plan recovery strategies.
  • Coordinate with design teams, Level 3 support, and vendors.
  • Develop and implement automation using Ansible and Infrastructure-as-Code tools.
  • Maintain system configurations, plan changes, and follow ITIL best practices.

Requirements

  • 8+ years of experience in infrastructure, NFV, SDN, or cloud environments.
  • Hands-on expertise managing Solaris 10/11 systems, including recovery procedures.
  • Experience with SPARC/Oracle hardware, LDOM, Zones, Oracle VM, and Sun Cluster technologies.
  • Proficiency with storage systems (ZFS, UFS, QFS) and enterprise storage solutions.
  • Strong knowledge of Red Hat Enterprise Linux (RHEL 6/7/8/9), HP-UX, and clustering solutions.
  • Ability to work independently with customers and manage technical requests.
  • Experience with ITIL processes and incident management.
  • Understanding of virtualization, automation concepts, and monitoring tools.
  • Degree in Computer Science or related field (or equivalent experience).
  • Willingness to learn continuously with minimal supervision.

Benefits

  • Outstanding opportunity to use skills and imagination to push boundaries.
  • Challenge and support from a team of diverse innovators.
  • Opportunity to build solutions never seen before.
  • Be part of crafting what comes next.
  • Encouraging a diverse and inclusive organization is core to Ericsson's values.
#System Specialist#Unix/Linux#Technical Operations#Customer Support#Offshore Teams#Solaris#Linux#Cloud Platforms#Infrastructure#NFV#SDN#High-Availability Clusters#Disaster Recovery#Red Hat Enterprise Linux#Oracle#Dell#HP#ZFS#UFS#QFS#ITIL#Ansible#Infrastructure-as-Code#Virtualization#Automation
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Company

Ericsson

Job Posted

1 month ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Senior

Locations

Dubai, United Arab Emirates

Qualification

Bachelor

Applicants

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