Team Lead, Outbound
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Warehouse Operations · Sales Management
In short
Amazon is hiring a Team Lead for their Outbound Operations in Gurgaon, Haryana. This role involves managing a team, ensuring shift-wise responsibilities, preparing reports, and conducting training. The ideal candidate will have experience in customer-facing environments, warehousing, or logistics, with strong people management and MS Excel skills.
Responsibilities
- Handle shift-wise responsibilities, including preparing deployment plans and HC allocation.
- Prepare and publish daily/weekly/monthly reports on productivity and quality.
- Conduct daily training and skill huddles.
- Provide quality feedback to associates.
- Stand-in for Process Associate and Area Manager.
Requirements
- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience.
- Speak, write, and read fluently in English.
- Experience with Microsoft Office products and applications.
- Experience with Excel.
- Knowledge of problem-solving tools.
- Good people management and handling larger teams.
- Ability to ensure delivery of shift-level metrics and data analytics.
Desired Qualifications
- Experience in a customer-facing environment, warehousing, logistics, or manufacturing.
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