Team Lead - AZ
Manufacturing & Production · Production & Assembly · Manufacturing Engineering
In short
On-site Service Engineer Team Lead responsible for performing and supervising preventative maintenance of products. This role involves directing daily operations, maintaining records, assisting with failure analysis, and generating reports, while also ensuring escalation support and fostering a collaborative team environment.
Responsibilities
- Direct team daily operational activities and serve as the single point of contact for customer Installation Qualification issues.
- Establish and audit local operating procedures for training and reference.
- Perform special projects at customer site with supervision.
- Maintain records of repairs and maintenance using local database and develop preventive maintenance schedules.
- Assist with failure analysis by providing information on equipment failure modes.
- Submit information to the technical department to drive equipment improvements.
- Write weekly/monthly reports on site activities.
- Work with Site Lead and Site Manager to ensure 7x24 escalation support.
- Maintain punctual, regular, and predictable attendance.
- Work collaboratively in a team environment with a spirit of cooperation.
- Respectfully take direction from supervisor and complete other duties as assigned.
Requirements
- AS degree or equivalent in a relevant technical field, or 4+ years of related technical experience (military, electromechanical devices, comms).
- 5 years of related industry experience, including completion of relevant training and competencies.
- Demonstrated understanding of the product.
- Strong proven leadership skills.
- Excellent organization, prioritizing, multi-tasking, and customer service skills.
- Knowledge of Electronic, mechanical, chemical, or gas in the Semiconductor industry is preferred.
Benefits
- Culture of trust and accountability
- Lifelong learning and career growth
- Innovation powered by people
- Comprehensive compensation and benefits
- Health and well-being
#Service Engineer#Team Lead#Preventative Maintenance#Customer Support#Technical Reports#Failure Analysis#Semiconductor Industry