Team Lead - AMZL
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management
In short
Amazon is looking for a Team Lead for its transportation operations in Pune, India. The role involves managing shift operations, ensuring smooth delivery processes, and driving performance improvements. The ideal candidate will have at least one year of experience in a customer-facing, warehousing, logistics, or manufacturing environment and a Bachelor's degree.
Responsibilities
- Manage shift operations at the delivery center.
- Support the DC manager in performance management and driving the operational plan.
- Ensure smooth function of Amazon transportation operations in Pune.
- Execute the delivery process from the delivery station to the customer address.
- Ensure sufficient bandwidth in the delivery team for peak time delivery management.
- Continuously improve the delivery process and attain sustained delivery performance improvement.
- Understand business issues and challenges of transportation operations, identify strengths/weaknesses, and suggest improvements.
- Map business requirements, understand business processes, analyze workflows, design solutions, and prepare functional specifications.
- Be data-driven, develop and report performance metrics, executive updates, forecasting, budgeting, and analysis to improve customer experience.
- Deep dive and acquire knowledge of emerging industry practices and apply them to solve business problems.
- Design, develop, pilot, and rollout enterprise-wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, and identification of alternate delivery services.
Requirements
- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Strong execution skills, action-oriented, go getter
- Resourceful to identify the way to get things done using limited resources
- Ability to navigate ambiguity and drive clarity for the team in evolving situations
- Ability to work in a customer-obsessed, fast-paced environment that fosters high ownership and quick decision-making
Desired Qualifications
- Experience with Excel
Benefits
- Our inclusive culture empowers Amazonians to deliver the best results for our customers.
- If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
#transportation#logistics#supply chain#operations#delivery
Company
Amazon
Job Posted
1 week ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Associate
Locations
Pune, India
Qualification
Bachelor
Applicants
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