Support Engineer, EPR PayOnBehalf

Technology, Data & Digital · Software & Web Development · Software Engineering · QA & Testing

In short

We are looking for an experienced Support Engineer to lead support activities for seller compliance, focusing on EPR Reports and Remit declarations for EU Sellers. The role involves data processing using tools like SQL and AWS technologies, automating manual processes, and driving metrics with stakeholders.

Responsibilities

  • Lead support activities for seller compliance.
  • Ensure smooth and on-time publication of EPR Reports and on-time EPR Remit declarations for EU Sellers.
  • Learn and use technologies for data processing like Cradle, SQL, Ratchit, Quicksight, and AWS technologies (Lambda, SQS, SNS, Dynamo DB, S3, Cloudwatch).
  • Automate manual processes associated with monthly cycles due to seller growth.
  • Own the process of driving discussions with PMT and other stakeholders to generate and maintain metrics.
  • Work with SDM to build scripts and tools for test infrastructure and troubleshooting bugs.
  • Maintain healthy data pipelines and drive core support engineering initiatives.

Requirements

  • 2+ years of software development or technical support experience.
  • Experience scripting in modern programming languages.
  • Experience troubleshooting and debugging technical systems.
  • Experience in agile/scrum or related collaborative workflow.

Desired Qualifications

  • Knowledge of web services, distributed systems, and web application development.
  • Experience troubleshooting & maintaining hardware & software RAID.
  • Experience with REST web services, XML, JSON.
#EPR PayOnBehalf#SE#seller compliance#EPR Reports#EPR Remit declarations#EU Sellers#data processing#Cradle#SQL#Ratchit#Quicksight#AWS#Lambda#SQS#SNS#Dynamo DB#S3#Cloudwatch#automation#metrics#scripting#test infrastructure#troubleshooting#bug fixes#pipelines#support engineering#web services#distributed systems#web application development#RAID#REST web services#XML#JSON

Company

Amazon

Job Posted

1 week ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Mid-Senior

Locations

Hyderabad, India

Applicants

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