Sr. Technical Program Manager, Ordering
Finance, Banking & Legal · Banking & Investments · Financial Analysis · Risk Management
In short
Amazon is hiring a Sr. Technical Program Manager for its Ordering team in Hyderabad. This role involves driving the SDLC, collaborating with stakeholders to improve customer experience, and managing technical programs related to invoicing and payment collection. The ideal candidate has extensive experience in technical program management, software development, and a strong understanding of customer needs and FinTech domains.
Responsibilities
- Drive the SDLC process end-to-end from ideation to launch of product features and post-launch tracking of adoption and business metrics improvements.
- Collaborate with wider stakeholders to identify customer pain points and influence the product and delivery roadmap to address the same.
- Inspect & adapt delivery processes to bring continuous improvements in quality and speed.
- Share knowledge and best practices within and across SWA teams.
- Drive technical programs related to invoicing/billing customers for logistics services and the subsequent process around payment collection.
Requirements
- 7+ years of working directly with engineering teams experience.
- 5+ years of technical product or program management experience.
- 3+ years of software development experience.
- 5+ years of technical program management working directly with software engineering teams experience.
- Experience managing programs across cross-functional teams, building processes and coordinating release schedules.
- Experience owning/driving roadmap strategy and definition.
Desired Qualifications
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience.
- Experience managing projects across cross-functional teams, building sustainable processes and coordinating release schedules.
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership.
- Experience in FinTech domain with UPI, digital wallets, cards, driving programs involving Billing and Payment flows (Accounts Payable, Account Receivable) and having interface with accounting, tax systems, Ledger systems, is highly desired.
Benefits
- Inclusive culture empowers Amazonians to deliver the best results for our customers.
- Workplace accommodations and adjustments available for individuals with disabilities.
#technical program management#SDLC#product roadmaps#customer pain points#process improvement#invoicing#billing#payment collection#FinTech#UPI#digital wallets#cards#Accounts Payable#Account Receivable#accounting systems#tax systems#ledger systems