Sr. Compliance Associate-Quality Analyst, Global Solutions Risk and Compliance (GSRC)

Finance, Banking & Legal · Legal Services · Compliance & Regulatory

In short

The Sr. Compliance Associate-Quality Analyst role within Amazon's Global Solutions Risk and Compliance (GSRC) team is responsible for auditing products to ensure they meet legal and safety requirements. This position involves performing daily quality audits, identifying product anomalies and root causes, and providing feedback to associates, while utilizing strong analytical and research skills.

Responsibilities

Performs quality audits on a daily basis using Standard Operating Procedure (SOP) and achieves self-utilization, productivity and quality as per defined targets.
Comprehends SOPs with minimal support and identifies opportunities.
Identifies anomalies through audits (SOP defects, Process gaps etc.).
Uses knowledge and identifies defect/s & preliminary root causes, explains the rationale.
Proposes solutions on quality/productivity and work on milestones with managers.
Expertise in research – finding specific information (eg: products, regulations etc) in a timely manner.
Prepares key insight trends and share reports on regular basis.
Provide feedbacks to the associates and close loop on audit observations.
Respond to stakeholders with guidance and flags any updates to Lead/Manager.

Requirements

Bachelor's degree
Speak, write, and read fluently in English
Experience with Microsoft Office products and applications
1+ years of data-driven business operations processes experience
Proficiency in verbal & written communication in English
Strong attention to details.
Ability to analyze and identify patterns in large data sets.
Decision making aptitudes based on given guidelines and in ambiguous contexts.
Must be comfortable working with large data sets.
Very good knowledge and experience in internet navigation and research – finding specific information about products in a timely manner.

Desired Qualifications

Business Process Outsourcing, Operations processes; Database management is an added advantage
Knowledge of consumer product compliance processes and regulations
Experience in regulatory compliance management with government agencies
Experience as a quality auditor in retail chain management / FMCG company / Corporate role
Experience in designing and implementing custom reporting systems using automation tools
Experience with data analysis in a variety of quantitative fields and experience building data and decision support systems
Knowledge of database query technologies (SQL)
Good working knowledge of MS Office, MS Outlook; MS Excel. Proficiency is an advantage.

Skills

EnglishMS OfficeMS ExcelMS OutlookData AnalysisInternet ResearchSQL

#Risk Management#Compliance#Quality Assurance#Data Analysis#Regulatory Compliance#Auditing#Operations

About Amazon

Earth's most customer-centric company

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.\n\nTogether, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers:…

See all open jobs at Amazon Read more about Amazon Website