Sr. Compliance Associate-Quality Analyst, Global Solutions Risk and Compliance (GSRC)

Finance, Banking & Legal · Legal Services · Compliance & Regulatory

In short

Amazon seeks a Sr. Compliance Associate-Quality Analyst in Pune, India, to join the Global Solutions Risk and Compliance (GSRC) team. This role involves conducting daily quality audits, identifying process gaps and anomalies, and ensuring products meet legal and safety requirements. The position requires strong analytical skills, proficiency in English and MS Office, and the ability to work with large datasets.

Responsibilities

Performs daily quality audits using Standard Operating Procedures (SOPs) to meet utilization, productivity, and quality targets.
Comprehends SOPs with minimal support and identifies opportunities for improvement.
Identifies anomalies such as SOP defects and process gaps.
Explains the rationale behind identified defects and preliminary root causes.
Proposes solutions for quality and productivity improvements and works on milestones with managers.
Conducts research to find specific information about products and regulations in a timely manner.
Prepares key insight trends and shares reports regularly.
Provides feedback to associates and closes loops on audit observations.
Responds to stakeholders with guidance and flags updates to leads/managers.

Requirements

Proficiency in verbal and written communication in English.
Good working knowledge of MS Office, MS Outlook, and MS Excel.
Strong attention to detail.
Ability to analyze and identify patterns in large data sets.
Decision-making aptitude based on given guidelines and in ambiguous contexts.
Comfortable working with large data sets.
Very good knowledge and experience in internet navigation and research, specifically finding product information promptly.
Bachelor's degree.
Speak, write, and read fluently in English.
Experience with Microsoft Office products and applications.
1+ years of data-driven business operations processes experience.

Desired Qualifications

Knowledge of consumer product compliance processes and regulations.
Experience in regulatory compliance management with government agencies.
Experience as a quality auditor in a retail chain management, FMCG company, or corporate role.
Experience in designing and implementing custom reporting systems using automation tools.
Experience with data analysis in a variety of quantitative fields.
Experience building data and decision support systems.
Knowledge of database query technologies (SQL).
Business Process Outsourcing, Operations processes.
Database management is an added advantage.

Benefits

Inclusive culture that empowers Amazonians to deliver the best results.
Workplace accommodations for individuals with disabilities during the application and hiring process.

Skills

MS ExcelMS OfficeMS OutlookEnglishSQL

#GSRC#Risk and Compliance#Quality Analyst

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