Sr. Associate, Recommerce
Logistics, Sales & Operations · Sales & Business Development · Retail Management · Sales Operations
In short
Join our Recommerce Team as a Sr. Associate in Bengaluru, India, focusing on e-commerce operations. This role involves understanding Amazon systems, collaborating with teams to streamline processes, tracking metrics, preparing reports, and ensuring inventory readiness for key events.
Responsibilities
- Understand Amazon systems, tools, processes and setup mechanisms for process adherence with external sellers and vendors.
- Collaborate with internal teams, sellers and FC teams to streamline inbound process.
- Track key metrics to identify issues and work with the respective teams to drive suitable solutions.
- Prepare deep-dive reports and analyze data for auditing inputs and driving timely actions with key stakeholders.
- Proactively prepare for events for ensuring best in class inventory readiness and speed for key events.
Requirements
- 1+ years of customer service experience.
- Speak, write, and read fluently in English.
- Experience with Microsoft Office products and applications.
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
- Experience in payments or e-commerce.
Desired Qualifications
- High school diploma or equivalent.
Benefits
- Inclusive culture that empowers Amazonians to deliver the best results for our customers.
- Opportunity to work in one of the fastest growing and most innovative businesses at Amazon.
- High impact role.
#e-commerce#recommerce#inbound process#inventory management#stakeholder management#reporting#data analysis