Sr Analyst
Technology, Data & Digital · IT Infrastructure & Security · IT Support · Systems Engineering
In short
Serve as a technical escalation point for complex Google Workspace administration and support activities. This role involves troubleshooting advanced issues, configuring security settings, managing Google Vault, and mentoring junior engineers.
Responsibilities
- Troubleshoot advanced Gmail, Drive, Meet, and Calendar issues.
- Configure email routing, inbound/outbound gateways, and mail compliance rules.
- Manage advanced Google Groups and organizational structures.
- Configure security settings, MFA, and access controls.
- Perform advanced administration using GAM tools.
- Support data migration and onboarding activities.
- Investigate service degradation and recurring issues.
- Configure Google Vault retention and eDiscovery policies.
- Conduct root cause analysis and implement preventive actions.
- Mentor L2 engineers and review operational procedures.
Requirements
- 5–7 years of IT experience
- 4+ years supporting Google Workspace solutions
- Google Workspace Administration
- Google Vault
- Email Routing & Compliance
- GAM (Google Apps Manager)
- Google Meet Administration
- Identity & Access Management
- Security Controls
- Reports & Audit Logs
- Data Migration Tools
- Endpoint Management Basics
Benefits
- Supercharge your potential at HCLTech.
- Find your career and spark at HCLTech.
- HCLTech puts its people first.
- Global technology company with over 223,000 employees in 60 countries.
- Delivering industry-leading capabilities in digital, engineering, cloud, and AI.
#Google Workspace#IT Administration#Technical Support#Google Vault#GAM#Email Security#Data Migration
Company
HCLTech
Job Posted
2 weeks ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Nagpur, India
Applicants
Be an early applicant