SME - Network LAN/WAN
Technology, Data & Digital · IT Infrastructure & Security · Network Administration · Site Reliability Engineering
In short
A Subject Matter Expert (SME) in Network LAN/WAN is needed with at least 8 years of industry experience in network operations, support, and implementation. The role requires strong proficiency in network fundamentals, complex issue resolution, and expertise in technologies like TCP/IP, routing protocols, VPNs, and firewalls, with experience in major vendor products. The position involves ensuring high availability, monitoring performance, collaborating with teams on implementations, and proactively mitigating risks.
Responsibilities
- Work on the operational aspect of the network infrastructure, ensuring its high availability and reliability.
- Actively work on network incidents and service requests.
- Monitor network performance, identify areas for improvement, and collaborate with relevant teams to implement refinements.
- Partner with architecture and deployment teams to guarantee that new implementations are supportable and align with production standards.
- Discover opportunities for operational improvements and teaming up with colleagues to devise solutions that enhance excellence and sustainability in network operations.
- Collaborate with domain experts across functions to resolve production issues swiftly and effectively, ensuring customer happiness.
- Proactively identifying and mitigating network risks to promote continuous improvement.
- Conduct blameless postmortems and follow through on Root Cause Analyses (RCAs).
Requirements
- Bachelor's degree in Computer Science, Electrical Engineering, or a related technical field, or equivalent experience.
- A minimum of 8 years of industry experience in Networking: operations / support, implementation.
- Familiarity with both enterprise and data center networks is critical.
- Strong proficiency in network fundamentals & fixing complex network issues with expertise in network tech like TCP/UDP, IPv4/IPv6, BGP, OSPF, VPN, L2 switching (STP, MLAG), Firewalls & VXLAN.
- Consistent track record in network operations.
- Experience with networking products from at least one vendor such as Cisco / Arista / Cumulus (Mellanox) / Juniper.
- Detailed problem-solving approach, critical thinking, coupled with good interpersonal skills and a solid grasp of ownership and drive.
- Should be comfortable working in shifts.
Desired Qualifications
- Citrix / F5 Load Balancers experience.
- EVPN skills.
- Wireless technology.
- CCNP certification is desirable.
- CCIE is a massive plus.
- Familiarity with network management tools such as Prometheus, Grafana, Nautobot.
Benefits
- You'll supercharge your potential.
- You'll find your career.
- And you'll find your spark.
- All at a place that knows that helping its customers stay on top starts by putting its people first.
- Global technology company, home to more than 223,000 people across 60 countries.
- Delivering industry-leading capabilities centered around digital, engineering, cloud and AI.
- Work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.
#Networking#LAN#WAN#IT Operations#Network Support#Network Implementation#Enterprise Networks#Data Center Networks#TCP/IP#BGP#OSPF#VPN#Swi tching#Firewalls#VXLAN#Cisco#Arista#Juniper#Citrix#F5#Load Balancers#EVPN#Wireless#CCNP#CCIE#Prometheus#Grafana#Nautobot