Shopkeeper II
Logistics, Sales & Operations · Sales & Business Development · Retail Management · Sales Management · Customer Success
In short
IKEA is seeking a Shopkeeper II in Oak Creek, Wisconsin, to optimize the shopping experience and drive sales. This role involves managing a retail department, overseeing co-workers, and collaborating with various teams to achieve business goals. The position requires a strong background in retail management and customer engagement.
Responsibilities
- Maximize sales and profitability by prioritizing top-selling products and managing inventory.
- Oversee co-worker selection, onboarding, development, and performance management.
- Maintain shop presentation, ensuring they are well-stocked, organized, and inspiring.
- Collaborate with matrix partners to optimize sales and achieve department goals.
- Implement and communicate the Home Furnishing Business (HFB) action plan.
- Ensure the team has correct knowledge of products and services to provide excellent customer experience.
- Monitor competition and communicate insights to Service Office partners.
- Contribute to an environment that embraces diversity.
Requirements
- 5 years of experience managing, leading, and coaching teams.
- Experience in a retail, customer-oriented business.
- Experience with active selling, based on an understanding of customer needs.
- Experience in vendor relationship management.
- Physical Demands: Lifting, Pushing/Pulling, Sliding/Transferring and Carrying Occasionally (1-25lbs).
Desired Qualifications
- Salary role with open availability Monday through Sunday required.
Benefits
- Generous paid time off, holiday and sick time
- WiselyPay – get earned wages up to two days early
- Paid parental leave (up to 16 weeks)
- KinderCare tuition discount
- Retirement and bonus plans
- Co-worker discount, meal deal, and referral bonus
- Pet insurance program
- Education assistance and learning programs
- Safety shoe reimbursement
- 24/7 telehealth visits
- Dental and vision plans
- Medical and Rx plans (must work min. 20 hrs/wk)
- A fun and inclusive work environment
#Retail#Sales#Management#Customer Service#Home Furnishings
Company
IKEA
Job Posted
1 week ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Senior
Locations
Oak Creek, United States
Applicants
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