Shopkeeper II
Logistics, Sales & Operations · Sales & Business Development · Retail Management · Sales Management
In short
As a Retail Department Manager at IKEA, you will optimize the shopping experience to boost sales and customer satisfaction. This involves managing product availability, leading and developing co-workers, maintaining shop presentation, and collaborating with various departments to achieve business goals. The role emphasizes fostering IKEA culture and understanding customer needs.
Responsibilities
- Maximize sales and profitability by managing product selection, overstock, and out-of-stock items.
- Oversee co-worker selection, onboarding, development, and performance management.
- Manage resource planning and delegate responsibilities.
- Maintain core area shops, ensuring they are well-stocked, organized, and present the IKEA product range effectively.
- Collaborate with matrix partners to optimize sales and achieve department goals.
- Implement and communicate the department's Home Furnishing Business (HFB) action plan.
- Ensure the team has correct knowledge of products and services to provide excellent customer experiences.
- Monitor competition and communicate insights to the Service Office.
- Contribute to an environment that embraces diversity.
Requirements
- 5 years of experience managing, leading, and coaching teams.
- Experience working in a retail, customer-oriented business.
- Experience with active selling, based on an understanding of customer needs.
- Experience in vendor relationship management.
- Physical Demands: Lifting, Pushing/Pulling, Sliding/Transferring and Carrying Occasionally (1-25lbs).
Desired Qualifications
- The role is a salary role with open availability required Monday through Sunday.
- The starting salary ranges from $63,219 to $90,719 USD, based on relevant work experience.
Benefits
- Generous paid time off, holiday and sick time
- WiselyPay – get earned wages up to two days early
- Paid parental leave (up to 16 weeks)
- KinderCare tuition discount
- Retirement and bonus plans
- Co-worker discount, meal deal, and referral bonus
- Pet insurance program
- Education assistance and learning programs
- Safety shoe reimbursement
- 24/7 telehealth visits
- Dental and vision plans
- Medical and Rx plans (must work min. 20 hrs/wk)
- A fun and inclusive work environment
#Sales & Commercial
Company
IKEA
Job Posted
1 week ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
West Chester, United States
Applicants
Be an early applicant