The Job

Service Technician

Manufacturing & Production · Quality & Process · Maintenance & Reliability

Join for updates

In short

As a Service Technician in Albuquerque, NM, you will perform routine maintenance, troubleshooting, and repairs on air compressors and related equipment. You will also be responsible for customer communication, documentation, and participating in training. This is a remote, full-time position with a focus on customer satisfaction and safety.

Responsibilities

  • Perform routine preventive service, troubleshoot and repair air compressors, air dryers, drains, controllers, and low-pressure blowers.
  • Set, install, and pipe compressor systems.
  • Absorb higher-level learning including VSD’s, refrigeration, industrial networks, remote monitoring, and air audits.
  • Pressure wash and clean customer's entire equipment pad including skids, coolers, concrete, tanks, etc.
  • Communicate with the customer and Service Manager regarding all services performed and clearly present all options for any required repairs, upgrades, or other customer needs.
  • Completely fill out all service-related documentation to include service reports, start-up forms, warranty forms, oil sample forms, and parts return documents.
  • Attend training at our Air Academy and train with Senior Service Technicians.
  • Promote and practice proper safety procedures and correct use of personal protective equipment.
  • Provide a high level of customer service & respond to customer needs while working to satisfy customer expectations.
  • Participate in a rotating 24/7/365 on-call pool with other Technicians as scheduled by the Service Manager with travel to customer locations, including out-of-town and overnight travel & possible overnight travel depending on the assigned territory.
  • Be subject to random drug testing.

Requirements

  • 1-2 years of technical experience in the mechanical, maintenance, or electrical field.
  • Able to work independently and complete tasks within assigned deadlines.
  • Customer-focused and take ownership of meeting the customer's needs.
  • Can use computers to complete work orders, ordering parts and training.
  • Can supply all basic required tools.
  • Able to lift up to 50 lbs. on a regular basis and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling.
  • Have a basic understanding of mechanics and electrical theory.
  • Ability to use computers to complete work orders.
  • A High School Diploma or equivalent is required.
  • A valid driver's license.
  • Fluent in English.
  • Reside within a reasonable commute (within 30 minutes to one hour) of the assigned territory. Proof of residency will be required.
  • Must be able to park a company issued, branded service vehicle at your place of residence without any restrictions.

Desired Qualifications

  • Certifications are a plus (EPA Certified).
  • Occasional travel to Rock Hill, SC for paid training.

Benefits

  • Flexible benefits plan including medical, dental, and vision.
  • Generous 401 (k) retirement plan match in addition to an automatic contribution.
  • Competitive paid time off and sick time.
  • Life & Disability insurance.
  • Paid training.
  • Excellent paternal, adoption, and maternal leave.
  • Equipped with a company vehicle, laptop, cell phone and uniform.
  • This position is overtime eligible and overtime begins after completing 8 work hours in a day.
#Service#Field Service#Air Compressors#Air Dryers#Controllers#VSD#Customer Service#Technician#Maintenance#Repair
Atlas Copco Logo

Company

Atlas Copco

Job Posted

4 weeks ago

Expires

in 1 month

Employment Type

Full Time

WorkMode

Remote

Experience Level

Associate

Locations

Albuquerque, United States

Qualification

Diploma

Applicants

Be an early applicant