Service Operations Manager - Workshop
Logistics, Sales & Operations · Sales & Business Development · Sales Management · Logistics Management
In short
Responsibilities
- Oversee all aspects of workshop operations, ensuring efficiency, quality, and compliance with safety standards.
- Manage work orders, communicate with customers on progress and changes, and assist in quote preparation.
- Develop and implement processes to achieve workshop targets and business goals.
- Monitor job costs, control expenses within budget, and recommend capital improvements.
- Lead, train, and motivate the workshop team, ensuring performance aligns with company policies.
- Stay updated on industry developments and recommend improvements to processes and practices.
- Ensure compliance with environmental, health, and safety regulations, promoting a safe work environment.
- Maintain clear communication with customers, ensuring timely delivery of committed projects.
- Uphold company values and support community initiatives.
Requirements
- Post-secondary education in a mechanical, electrical, or related technical discipline.
- At least 5-7 years of experience in related industries; experience with Sandvik equipment is an asset.
- Demonstrated ability to lead and motivate a team to achieve performance goals.
- Solid business acumen, aligning operational goals with business objectives.
- Proficient in the use of the Microsoft Office Suite and other relevant software tools, including Maximo, PowerBI, and Salesforce.
- Excellent written and verbal communication skills.
- Strong attention to detail, with advanced analytical and problem-solving abilities.
- Proven ability to manage changing priorities and handle multiple tasks effectively.
- Flexible, self-motivated, and proactive, with a track record of taking initiative.
- Highly developed organizational and time management skills.
Desired Qualifications
- Experience with Sandvik equipment is an asset.
Benefits
- The opportunity to make an impact on our divisions’ performance.
- The opportunity to be part of an ambitious team, in an industry leading business.
- An excellent comprehensive compensation package including a pension plan with matching, competitive health, dental, life and disability benefits as well as ongoing development and training.
Skills
About Sandvik
Sandvik is a global, high-tech engineering group providing solutions that enhance productivity, profitability and sustainability for the manufacturing, mining and infrastructure industries. We are at the forefront of digitalization and focus on optimizing our customers’ processes. Our world-leading offering includes equipment, tools, services and digital solutions for machining, mining, rock excavation and rock processing. In 2024, the Sandvik Group had approximately 41,000 employees, sales in more than 150 countries and revenues of about SEK 123 billion.
Company
SandvikJob Posted
3 days ago
Expires
in 1 month
Employment Type
Full Time
Work mode
On Site
Salary
CA$117,000–132,000 · Negotiable
Experience Level
Senior
Locations
Saskatoon, Canada
Qualification
Applicants
Be an early applicant
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