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Service Engineer

Manufacturing & Production · Production & Assembly · Manufacturing Engineering

In short

As a Service Engineer at Tetra Pak, you will maintain and install Tetra Pak equipment at customer sites across the US. This remote role requires extensive travel and involves executing maintenance, documenting service activities, and representing the company professionally. A high school diploma or equivalent with technical training and industrial maintenance experience is required.

Responsibilities

  • Execute preventive maintenance and installation tasks of moderate complexity.
  • Use Tetra Pak Maintenance System (TPMS) tools to report and document service activities.
  • Interpret technical documentation and follow global procedures.
  • Represent Tetra Pak professionally and contribute ideas for improving customer operations and service delivery.
  • Maintain a clean, safe work environment.
  • Follow all safety protocols in accordance to OHS and Tetra Pak safety regulations and promote a safe working culture in the team.

Requirements

  • High school diploma, vocational/technical school certification, or a Bachelor's degree in Engineering or a related technical field, combined with hands-on technical training and experience.
  • Ability to travel up to 90% of the time.
  • Basic English communication skills (written and verbal).
  • A customer-focused attitude and a drive to improve.
  • A growth mindset, indicating a willingness to learn and develop technical skills.
  • A proactive, safety-first approach.
  • A valid driver's license is required for extensive travel to customer sites by car and air.
  • Willingness to work extended hours when required to support customer needs and business demands.
  • Experience in industrial maintenance is required.

Desired Qualifications

  • Experience within the food and beverage manufacturing industry is preferred.
  • Knowledge of automation systems, including PLCs, HMIs, and basic programming, is a strong advantage.

Benefits

  • Annual Base Salary Range (ABS): $72,500 - $113,800 USD
  • Short-term Incentive/Bonus (Variable Pay): Eligible to performance incentive of 10% of ABS.
  • 401k company match
  • paid time off
  • paid holidays
  • Health, dental, vision, life and disability insurance
  • paid parental leave
  • company credit card
  • Tetra Pak gear and toolbox
  • A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
  • A culture that pioneers a spirit of innovation where our industry experts drive visible results
  • An equal opportunity employment experience that values diversity and inclusion
  • Market competitive compensation and benefits with flexible working arrangements

Skills

PLCsHMIs
#Service Engineer#Field Service#Maintenance#Installation#Food Processing#Packaging Equipment#Customer Service#Automation
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About Tetra Pak

We’re here to make food safe and available. It’s why we provide advanced food production systems, from product creation and recipe testing to processing, filling, packaging, logistics, services and beyond. We support almost every food and beverage category with tailored solutions for category-specific needs. In collaboration with our customers and suppliers, driven by more than 24,000 dedicated employees worldwide, we protect food sustainably every day for hundreds of millions of people in more than 160 countries. Because we’re here to fulfil a purpose: We commit to making food safe and…

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Company

Tetra Pak

Job Posted

19 hours ago

Expires

in 1 week

Employment Type

Full Time

Work mode

Remote

Salary

US$72,500–113,800 / year

Experience Level

Mid-Senior

Locations

Vernon Hills, United States

Qualification

Undergraduate, Diploma, No Formal Education

Applicants

Be an early applicant