Service Advisor 服務專員
Automotive & Transport Services · Vehicle Service & Repair · Automotive Repair
In short
The Service Advisor is responsible for the smooth daily operation of the service reception, including customer inquiries, service execution, and invoice completion. This role aims to meet customer needs, improve workshop efficiency, and build long-term customer relationships in Wuchi, TW.
Responsibilities
- Welcome and assist customers, providing information and answering service-related inquiries.
- Schedule maintenance and repair services according to customer needs.
- Record and maintain customer information, including service records and invoices.
- Work closely with technicians and other departments to ensure a smooth service process.
- Follow up on customer satisfaction, collect feedback, and recommend service improvements.
- Assist in managing the inventory of parts and consumables to ensure adequate stock availability.
Requirements
- Post-Secondary Non-Tertiary Education Level 4
Desired Qualifications
- Commercial Vehicle Service & Maintenance
#Commercial Vehicle Service & Maintenance#Customer Reception#Service Coordination#Documentation Management#Communication & Coordination#Customer Relationship Management#Inventory Support
Company
Scania Group
Job Posted
1 day ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Entry
Locations
Wuchi, Taiwan
Applicants
Be an early applicant