Senior Product Manager, Retail Business Services
Technology, Data & Digital · Product & Design · Product Management · Artificial Intelligence · Machine Learning
In short
Amazon is looking for a Senior Product Manager to lead its human-in-the-loop defect elimination AI platform within the Retail Business Services (RBS) team. This role involves managing the full product development lifecycle, from authoring requirements to launch, in partnership with product and engineering teams to drive cost reduction and growth opportunities in Amazon's retail business.
Responsibilities
- Manage the development life cycle of nascent technology in partnership with a Product Leader and Engineering team.
- Author requirements documents.
- Perform hands-on system validation.
- Unblock Dev team issues.
- Ensure teams are tracking to committed timelines.
- Develop a road map.
- Align with stakeholders.
- Collaborate with partner teams.
- Ensure a successful, on-time launch.
- Drive end-to-end high impact and high visibility programs that impact WW Retail and hence customer experience on Amazon.
- Analyze data and dive deep into processes to derive insights for enhancing systems.
- Liaise with tech, product, ops and category teams to ensure timely deliverables for key projects.
- Write compelling business documents and drive outcomes for senior leadership at Amazon.
- Collaborate with cross-team stakeholders.
- Extract requirements and author technical feature documents.
- Align with Engineering counterparts to ensure development is done to specification.
- Drive meetings to impactful conclusions.
- Product advocacy communications.
- Daily adherence to Amazon's Leadership Principles.
Requirements
- 5+ years of product or program management, product marketing, business development or technology experience.
- Experience with end to end product delivery.
- Experience with feature delivery and tradeoffs of a product.
- Experience owning/driving roadmap strategy and definition.
- Experience as a product manager or owner.
- Experience owning technology products.
- Experience of managing complex business processes at scale.
- Communication and influencing skills with an ability to deal with a fast-paced environment.
- Experience in defining, developing and using metrics to drive the vision and manage the business.
- Ability to lead not only at the strategic level, but also tactically day-to-day by diving deeply into business and technical domains.
- Ability to work effectively & independently in a fast-paced environment with tight deadlines.
Desired Qualifications
- Experience in influencing senior leadership through data driven insights.
- Experience working across functional teams and senior stakeholders.
- Experience in delivering end-to-end customer research studies, including study design, fieldwork (qualitative research moderation and survey execution), analysis, recommendations, reporting and presentation of results to senior leadership.
Benefits
- RBS puts a high value on work-life harmony.
- We encourage you to find your own balance between your work and personal lives.
- Our team is dedicated to supporting new members.
- We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.
- We provide trainings to employees through online learning platforms and encourage employees to take up AWS/ML certifications.
#AI#Machine Learning#Deep Learning#Product Management#Program Management#Retail#Business Services