The Job

Senior Process Associate - BFS

Technology, Data & Digital · Software & Web Development · QA & Testing

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In short

Review and moderate user-generated content for compliance with policies and standards, taking enforcement actions and meeting quality targets. Requires 2 years of experience, with prior experience in digital safety or trust & safety preferred.

Responsibilities

  • Review text, images, videos, and other content for policy compliance.
  • Apply moderation guidelines accurately and consistently.
  • Take appropriate enforcement actions on violating content.
  • Escalate high-risk or complex cases as required.
  • Maintain quality, productivity, and SLA targets.
  • Participate in trainings, calibrations, and quality reviews.

Requirements

  • 2 years of experience or 1 year of equivalent experience.
  • Prior experience in content moderation, digital safety, or trust & safety is preferred.
#content moderation#digital safety#trust & safety#policy compliance#enforcement actions#SLA targets#quality reviews#BFS
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Company

HCLTech

Job Posted

3 weeks ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Mid-Senior

Locations

Hyderabad, India

Applicants

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