Senior Operational Analyst in Settlement (NAM Portugal)

Finance, Banking & Legal · Banking & Investments · Financial Analysis · Business Analysis · Process Improvement

In short

Senior Operational Analyst within the Settlement team in Portugal, focusing on Securities settlement (Equities, Fixed Income, Repos). The role involves resolving complex settlement fails, analysing data for automation opportunities, and contributing to the redesign of post-trade processes with a focus on automation and AI. This position offers a hybrid work model after an initial on-site period.

Responsibilities

Act as expert and escalation point for complex settlement fails, exceptions and market issues (Equity & Bonds), working with counterparties, custodians and internal stakeholders on root-cause resolution.
Analyse settlement data, fail patterns and process performance to identify trends, risks and opportunities for automation.
Help design, test and implement automated and AI-enabled solutions, including defining use cases, business rules, exception logic and acceptance criteria.
Supervise and validate the output of automated processes and agents, ensuring quality, control and regulatory compliance.
Drive change: plan and support the rollout of new processes and tools, engage stakeholders, and help colleagues adopt new ways of working.
Document processes, controls and decisions so that knowledge is structured, reusable and machine-readable.
Share knowledge and coach colleagues, particularly junior team members, in analytical and improvement-oriented thinking.
Participate in stakeholder meetings and projects across Operations, Technology and Business.

Requirements

Solid experience in financial industry operations (we expect 5+ years), including hands-on knowledge of settlement and post-trade processes (Equity & Bonds).
Strong analytical skills and comfort with large data sets. You are meticulous and good with figures and details.
Experience contributing to process improvement, automation or change projects (e.g. requirements, testing, implementation, adoption).
Proficient written and spoken English.

Desired Qualifications

Power BI, Excel (advanced), Python, Power Automate or similar tools
Practical experience with AI tools (e.g. Copilot, prompt design, workflow automation)
Change management experience or training
Simcorp Dimension, CTM, ALERT and SWIFT (Tieto)

Benefits

Hybrid regime (3 days from Office + 2 days from home) after initial 2 months on-site.
Work in a diverse team with colleagues from 9 nationalities.
Opportunity to broaden into areas such as cash and claims resolution and data and automation ownership.
Work with automation and AI agents to improve processes.
Inclusive workplace committed to diversity.

Skills

PythonPower BIExcelPower AutomateCopilotSimcorp DimensionCTMALERTSWIFT

#Settlement#Operational#Analyst#Portugal#CSDR#T+1#Automation#AI#Equity#Fixed Income#Bonds#Back Office#Post-trade

About Nordea

We are a universal bank with a 200-year history of supporting and growing the Nordic economies – enabling dreams and aspirations for a greater good. Every day, we work to support our customers’ financial development, delivering best-in-class omnichannel customer experiences and driving sustainable change. We are a full-service universal bank and the third largest corporation in the Nordic region and one of the top 10 financial services companies in Europe based on market capitalisation. We are present in 17 countries, including our four Nordic home markets which together constitute the 10th…

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