In short
Amazon Data Services Sweden AB is seeking a Senior Data Center Technician in Eskilstuna to join their Infrastructure Operations team. This role involves troubleshooting and resolving data center infrastructure issues, including hardware and networking problems, in a customer-facing capacity. The position requires knowledge of various operating systems, hardware, networking fundamentals, and a minimum of 4 years of data center experience.
Responsibilities
- Troubleshoot and solve a range of data center infrastructure issues including hardware, fiber, and networking.
- Oversee the operation and maintenance of IT infrastructure and hardware for AWS data centers.
- Conduct site assessments and install/expand/provision AWS infrastructure.
- Perform network testing, break/fix, rack installations, and decommissioning.
- Proactively identify and implement strategies to prevent support issues.
- Process and track purchase orders for data center hardware components.
- Monitor spare parts inventory levels and initiate replenishment orders.
- Maintain accurate records in internal ordering databases.
- Execute asset transfers across global locations.
- Track order approvals and provide timely updates to stakeholders.
- Identify and report shipment issues, including delays, cancellations, and expedited requests.
- Manage shipment label distribution for new equipment and returns.
- Coordinate with global teams to ensure timely delivery and issue resolution.
- Conduct day-to-day business, both internally and with external customers.
- Travel up to 25% on average to install, service, and retrieve AWS equipment.
- Push and/or pull heavy objects (regularly lift up to 18kg and participate in team lifts of 30 kg).
- Develop standard operating procedures (SOPs) and tools that improve operational efficiencies.
- Lead larger projects requiring cross-functional alignment and support.
Requirements
- Knowledge of fundamentals of hardware, networking, security, databases (relational or NoSQL), operating systems (Unix, Linux, and/or Windows).
- 2+ years of leading large complex programs experience.
- A valid (EU) driving license.
- 4+ years of data center engineering or operations experience.
Desired Qualifications
- Bachelor's degree, or 4+ years of relevant technical position experience.
- Experience working in a customer-facing environment.
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Hardware (installation), AWS, or other industry relevant certifications.
- Knowledge of power, cooling, cabling, networking hardware, inventory management, and automation.
- Proficiency in network operating systems (Cisco IOS, NX-OS, Junos).
Benefits
- Competitive compensation package.
- Opportunity to work on challenging problems within cloud infrastructure.
- Inclusive culture that welcomes bold ideas.
- Empowerment to own initiatives to completion.
#Data Center#IT#Operations#Support Engineering#AWS
Company
Amazon
Job Posted
1 week ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Senior
Locations
Eskilstuna, Sweden
Qualification
Bachelor, Undergraduate
Applicants
Be an early applicant