The Job

Senior Cloud Operations Architect, ES - EMEA

Technology, Data & Digital · IT Infrastructure & Security · Cloud Engineering · Software Engineering · DevOps

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In short

As a Senior Cloud Operations Architect with AWS Enterprise Support in EMEA, you will be the principal technical advisor to customers, helping them maximize value from AWS services. You will provide strategic guidance on cloud adoption, operational health, cost optimization, and risk management, working closely with customers and internal AWS teams.

Responsibilities

  • Advise on solutions and provide technical guidance while advocating for the customer.
  • Ensure AWS environments remain operationally healthy while reducing cost and complexity.
  • Develop trusting relationships with customers, understanding their business needs and technical challenges.
  • Drive technical discussions regarding incidents, trade-offs, and risk management using technical acumen and customer obsession.
  • Consult with a range of partners from developers through to C-suite executives.
  • Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
  • Proactively find opportunities for customers to gain additional value from AWS.
  • Provide detailed reviews of service events, monthly & quarterly metrics, and detailed pre-launch planning.
  • Solve a variety of problems across different customers as they migrate their workloads to the cloud.

Requirements

  • 5+ years of technical engineering experience (e.g., software development, systems engineering, systems administration, network engineering, IT security, DevOps).
  • 3+ years of experience with AWS or other cloud platforms (design, implementation, or consulting).
  • Experience in a customer-facing technical role (e.g., solutions architect, technical account manager, consultant, or professional services).
  • Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent work experience.
  • AWS Certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional, or specialty certifications).
  • Experience advising enterprise customers (Fortune 500 / large-scale environments) on cloud strategy, migration, or operational best practices.
  • Experience with operational excellence frameworks (AWS Well-Architected, ITIL, or similar).
  • Strong knowledge of security best practices and compliance frameworks in cloud environments.
  • Experience with infrastructure-as-code tools (CloudFormation, Terraform, CDK).
  • Experience managing customer escalations and critical incidents in a production cloud environment.
  • Swedish language proficiency is a genuine differentiator.

Desired Qualifications

  • Ability to travel 10% or more as needed.
  • Experience with infrastructure-as-code tools (CloudFormation, Terraform, CDK).
  • Swedish language proficiency is a genuine differentiator for this seat.

Benefits

  • Opportunity to join one of the fastest-growing organizations within Amazon Web Services (AWS).
  • Help customers of all industries and sizes gain the best value and service from AWS.
  • Be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.
  • Work-life harmony is valued, with striving for flexibility in working culture.
  • Inclusive team culture with employee-led affinity groups and ongoing learning experiences.
  • Endless knowledge-sharing, mentorship, and career-advancing resources.
#Cloud Operations#AWS#Architecture#Enterprise Support#Technical Advisor#Cloud Strategy#Migration#Operational Excellence#Security#Compliance#Infrastructure as Code#Incident Management
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Company

Amazon

Job Posted

2 weeks ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Senior

Locations

Gothenburg, Sweden

Qualification

Bachelor

Applicants

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