Senior Administrator Salesforce Platform

Technology, Data & Digital · Software & Web Development · Software Engineering

In short

Emerson is seeking a Senior Administrator for their Salesforce Platform in Cluj-Napoca, Romania. This hybrid role involves administering user access, configuring the platform, managing security, and coordinating releases. The ideal candidate has at least 5 years of Salesforce administration experience and strong communication skills.

Responsibilities

Administer user access, permission sets, role hierarchy, sharing configurations, queues, public groups, and security controls.
Configure objects, fields, record types, page layouts, Lightning applications, validation rules, Flow automation, approvals, case management, and business workflows.
Recommend scalable, configuration-first solutions aligned with Salesforce best practices and Northstar architectural standards.
Maintain configuration inventories, process guides, platform documentation, and administration standards.
Administer least-privilege, role-based security models and support segregation-of-duty requirements.
Partner with Cybersecurity, Privacy, Compliance, and Audit teams on governance reviews, access certifications, and regulatory requirements.
Coordinate releases, deployments, environment refreshes, seasonal release assessments, and production-readiness activities.
Monitor platform health, performance, adoption, controls, and system stability while managing operational risk.
Serve as a Salesforce subject matter expert and trusted advisor to stakeholders across Business Groups and World Areas.
Develop user guides, knowledge articles, training materials, onboarding activities, office hours, and enablement workshops.
Partner with Data Governance and Master Data Management teams to improve customer, account, contact, partner, and opportunity data quality.
Develop reports, dashboards, scorecards, and metrics for adoption, utilization, data quality, and business performance.
Support Data Cloud and Agentforce administration, identity resolution, governance controls, responsible AI practices, and operational monitoring.

Requirements

Salesforce platform administration, configuration, security, sharing, data management, reporting, and environment management
Flow Builder, declarative automation, validation rules, approval processes, and deployment coordination
Salesforce governance, release management, operational support, and enterprise integration concepts
Foundational knowledge of Data Cloud, Agentforce, identity management, and data quality controls
Minimum of 5 years of Salesforce administration experience, including support for a complex global enterprise and large-scale user community
Experience supporting enterprise CRM transformation programs and managed service or implementation partners
Excellent communication, stakeholder management, and cross-functional collaboration skills
Ability to support a globally distributed user base and balance responsiveness with governance

Desired Qualifications

Bachelor's degree in Information Systems, Computer Science, Business, Engineering, or a related discipline
Experience supporting a Salesforce Center of Excellence operating model
Experience with Data Cloud, Agentforce, Manufacturing Cloud, and Experience Cloud
Industrial manufacturing, B2B, MDM, CDM, data stewardship, or enterprise data governance experience
Preferred certifications include Salesforce Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, AI Associate, Agentforce Specialist, and Data Cloud Consultant

Benefits

Competitive benefits plans
A variety of medical insurance plans
Employee Assistance Program
Employee resource groups
Recognition programs
Flexible time off plans
Paid parental leave (maternal and paternal)
Vacation and holiday leave
Ongoing career development
Mentorship
Training
Leadership opportunities

Skills

SalesforceFlow BuilderData CloudAgentforceExperience CloudManufacturing Cloud

#Salesforce#Platform Administration#Security#Data Quality#Automation

About Emerson

Emerson is a leading global technology, software, and engineering company providing innovative solutions for customers in industrial and commercial markets. We help customers in the world’s most essential industries solve the biggest challenges of modern life. Every day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization: Integrity, Safety & Quality, Support Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation. Across the globe, we are united by a singular Purpose: We drive innovation that makes the world…

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