Senior Administrator - Microsoft Azure - IaaS, Azure Kubernetes Service

Technology, Data & Digital · IT Infrastructure & Security · Cloud Engineering · DevOps · Systems Engineering

In short

Provide L2 operational support for Azure PaaS and IaaS services, including Azure Kubernetes Service, App Service, Function Apps, Storage Accounts, Key Vault, and Azure SQL. Monitor, troubleshoot, and support application deployments, connectivity, and security issues, while adhering to ITIL processes.

Responsibilities

Provide L2 operational support for Azure PaaS services.
Administer and support Azure App Service, Function Apps, Storage Accounts, Key Vault, and Azure SQL.
Monitor application/platform availability, performance, health, and capacity.
Troubleshoot App Service and Function App availability, configuration, deployment, and performance issues.
Analyze application and platform logs using Azure Monitor, Log Analytics, and Application Insights.
Support application deployments, configuration changes, restarts, and production releases.
Troubleshoot DNS, Private Endpoint, VNet integration, firewall, and connectivity issues.
Support SSL/TLS certificates, custom domains, and certificate renewal activities.
Manage application settings, connection strings, configuration parameters, and secrets according to approved procedures.
Support Azure Key Vault access and integration issues.
Troubleshoot application-to-database and API connectivity issues.
Support Azure SQL operational incidents and coordinate complex database issues with DBA/L3 teams.
Support authentication and authorization issues involving Microsoft Entra ID, Managed Identities, and RBAC.
Execute approved production changes and perform post-change validation.
Support vulnerability-remediation and platform-maintenance activities.
Participate in P1/P2 incidents, perform initial technical analysis, and escalate complex platform issues to L3/Microsoft support.
Maintain SOPs, runbooks, knowledge articles, and operational documentation.
Follow ITIL Incident, Service Request, Problem, and Change Management processes.

Requirements

Provide L2 operational support for Azure PaaS services.
Administer and support Azure App Service, Function Apps, Storage Accounts, Key Vault, and Azure SQL.
Monitor application/platform availability, performance, health, and capacity.
Troubleshoot App Service and Function App availability, configuration, deployment, and performance issues.
Analyze application and platform logs using Azure Monitor, Log Analytics, and Application Insights.
Support application deployments, configuration changes, restarts, and production releases.
Troubleshoot DNS, Private Endpoint, VNet integration, firewall, and connectivity issues.
Support SSL/TLS certificates, custom domains, and certificate renewal activities.
Manage application settings, connection strings, configuration parameters, and secrets according to approved procedures.
Support Azure Key Vault access and integration issues.
Troubleshoot application-to-database and API connectivity issues.
Support Azure SQL operational incidents and coordinate complex database issues with DBA/L3 teams.
Support authentication and authorization issues involving Microsoft Entra ID, Managed Identities, and RBAC.
Execute approved production changes and perform post-change validation.
Support vulnerability-remediation and platform-maintenance activities.
Participate in P1/P2 incidents, perform initial technical analysis, and escalate complex platform issues to L3/Microsoft support.
Maintain SOPs, runbooks, knowledge articles, and operational documentation.
Follow ITIL Incident, Service Request, Problem, and Change Management processes.

Benefits

Supercharge your potential.
Find your career.
Find your spark.
A place that knows that helping its customers stay on top starts by putting its people first.
Global technology company with over 230,000 people across 60 countries.
Delivering industry-leading capabilities centered around digital, engineering, cloud and AI.
Broad portfolio of technology services and products.
Work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.
Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.

Skills

Microsoft AzureIaaSAzure Kubernetes ServiceAzure App ServiceFunction AppsStorage AccountsKey VaultAzure SQLAzure MonitorLog AnalyticsApplication InsightsDNSPrivate EndpointVNet integrationFirewallSSL/TLS certificatesCustom domainsMicrosoft Entra IDManaged IdentitiesRBACITIL

#Azure#Cloud#Kubernetes#PaaS#IaaS#DevOps#IT Operations#Support#Troubleshooting#Monitoring#Security#Databases

About HCLTech

Supercharging progress through technology and innovation

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…

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