Sales Operations Director, UK & Ireland
Logistics, Sales & Operations · Sales & Business Development · Sales Operations · Logistics Management
In short
Electrolux Group seeks a Sales Operations Director for UK & Ireland to lead customer service, order management, and supply chain operations. This leadership role involves driving operational excellence, enhancing customer satisfaction, and contributing to strategic direction within the UK & Ireland Leadership Team.
Responsibilities
- Lead and develop the Sales Operations organisation across the UK & Ireland.
- Drive operational excellence in customer service, order management, and customer-facing supply chain activities.
- Champion the customer experience and ensure service excellence is central to business decisions.
- Build strong partnerships with key customers and internal stakeholders.
- Support business growth through improved service delivery and operational efficiency.
- Utilize data and performance metrics to identify opportunities and solve challenges.
- Lead transformation and continuous improvement initiatives.
- Partner with demand planning and supply chain teams for forecasting and availability.
- Develop organizational capability through coaching and talent development.
- Contribute to shaping future strategy as a member of the UK & Ireland Leadership Team.
Requirements
- Significant experience leading Sales Operations, Customer Operations, Supply Chain, or related functions.
- Proven ability to lead large teams and build high-performance cultures.
- Experience operating within complex, matrix organizations and influencing senior stakeholders.
- Strong commercial awareness and a customer-centric mindset.
- Track record of delivering operational excellence, business transformation, and continuous improvement.
- Excellent leadership, communication, and stakeholder engagement skills.
- Strong analytical capability to turn insights into action and results.
Desired Qualifications
- Experience within consumer goods, retail, manufacturing, or similarly fast-paced environments would be advantageous.
Benefits
- Annual bonus opportunity
- Car Allowance
- Private Healthcare
- Up to 8% employer pension contribution
- 25 days annual leave plus bank holidays
- Healthcare Cash Plan
- Life Assurance
- Employee Assistance Programme
- Staff and family product discounts
- Calm Premium subscription
- Ongoing development and career growth opportunities
#Sales Operations#Customer Operations#Supply Chain#Leadership#UK & Ireland#Electrolux Group
Company
Electrolux Group
Job Posted
1 day ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Executive
Locations
Luton, United Kingdom
Applicants
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