Sales Operations Analyst

Logistics, Sales & Operations · Sales & Business Development · Sales Operations · Business Analysis

In short

As a Sales Operations Analyst, you will be responsible for generating sales performance reports, forecasting, and maintaining the CRM system. This role involves collaborating with various departments and providing support for Qualcomm's products and services, requiring strong analytical skills and proficiency in tools like Excel and Salesforce.

Responsibilities

Generate detailed sales performance reports and dashboards, providing actionable insights.
Prepare sales forecasts.
Collaborate with sales, finance, and IT departments to ensure alignment and smooth operations.
Maintain and optimize the CRM system for data accuracy and integrity.
Understand Monetization of business processes.
Work closely with HQ and global region teams for reviews, transition calls, and process documentation.
Perform additional ad hoc business operations activities.

Requirements

2 to 4 years relevant industry experience in business analyst & operations activities.
Excellent Advanced Excel Skills.
Proficiency in Salesforce.
Experience in Incentive reporting and analysis.
Strong analytical, problem solving and conceptual skills.
Positive attitude and willingness to learn and upskill with tools like Tableau, Power BI.
Flexible for evening calls (8PM – 11PM IST) for HQ reviews and transition calls.
Strong written and verbal communication skills.

Desired Qualifications

Bachelor's in Science / B Tech / Commerce / Economics and/or Diploma in Business Analytics or Business Administration from a reputed B-school.
Associate's degree in Business Administration, Engineering, Finance, Marketing, or related field and 2+ years of business operations or related experience.
High School Diploma or equivalent and 4+ years of business operations or related experience.

Benefits

Equal opportunity employer.
Commitment to providing accessible process for individuals with disabilities.
Reasonable accommodations to support individuals with disabilities to be able participate in the hiring process.
Commitment to making the workplace accessible for individuals with disabilities.