Retail Solutions Manager
Marketing, Media & Creative · Interior Design · Visual Merchandising
In short
IKEA Gangdong is seeking a Retail Solutions Manager to lead the Retail Solution team in Seoul, South Korea. This permanent, full-time role focuses on enhancing home furnishing expertise, optimizing store layout and presentation, and improving the customer experience to strengthen the IKEA brand and drive sales.
Responsibilities
- Lead and inspire the Retail Solution team to raise IKEA home furnishing expertise.
- Ensure local solutions strengthen the IKEA Brand, increase sales, and improve customer experience.
- Exploit commercial opportunities while securing relevant range presentation, optimal store layout, and effective store communication.
- Lead remodeling initiatives for existing stores (SISAN) to align with IKEA identity and optimize commercial opportunities.
- Act as a member of the HF&RD team and contribute to the HF&RD plan/output.
- Cooperate with key stakeholders (Digital, CFF, Communications, Sustainability, BNOF, People & Culture) to secure integration and maximize impact.
- Ensure the Country Commercial team understands store layout, range presentation, and store communication.
- Contribute to integrated multichannel executions and output to achieve business goals.
- Measure performance of product presentation and design to maximize efficiency and effectiveness.
- Conduct Commercial Reviews.
- Be an active player in driving an open and sharing climate, embodying IKEA values.
Requirements
- Broad knowledge of interior, graphic, and shop design and influencing trends.
- Broad knowledge of trends influencing home furnishing, retail design, and communication.
- Broad knowledge of customers' living situations, needs, and frustrations.
- Broad knowledge of methods for presenting the range and service range using store media, display techniques, and store layout.
- Broad knowledge of the IKEA concept, brand objectives, values, and vision.
- Broad knowledge of IKEA tools, processes, and cycles.
- Broad knowledge of IKEA business strategies, priorities, and the business planning process.
- Good knowledge of change management methods and tools.
- Good knowledge of project and stakeholder management.
- Good knowledge of the IKEA multichannel reality and online customer behaviors.
- Broad knowledge of operational plans and goals, and KPI follow-up.
Desired Qualifications
- Experience in leading and inspiring a team.
Benefits
- 3-month probation period (extendable for up to 3 months).
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Company
IKEA
Job Posted
2 weeks ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Seoul, South Korea
Applicants
Be an early applicant