Regional Manager, Central Flow, INFC Central Flow
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management
In short
As a Regional Manager of Central Flow, you will lead a team of flow leads responsible for optimizing outbound flow in fulfillment centers across India. This role requires strong analytical, problem-solving, and people management skills to collaborate with senior leadership and cross-functional teams. You will be responsible for developing tools, setting standards, and ensuring continuous improvement in operational performance and customer experience.
Responsibilities
- Lead and develop a team of Amazon Central Flow Leads.
- Understand and teach detailed flow concepts related to outbound flow operations.
- Continuously improve processes and procedures related to OB Flow Operations.
- Monitor performance of FCs attributable to Central Flow and take corrective steps.
- Remove barriers for Central Flow Leads by developing tools and automating manual processes.
- Monitor and audit if standard processes are followed for every FC.
- Connect with multiple FCs to address concerns, escalations or provide daily reports.
- Communicate policies to associates and act as the primary information source.
- Develop performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality.
Requirements
- Bachelor's degree in Operations, Supply Chain Management, Engineering, or another technical field.
- Experience working with cross-functional teams.
- Knowledge of Lean, Six Sigma and Kaizen techniques.
- 2+ years of supply chain, inventory management or project management experience.
Desired Qualifications
- Experience defining program requirements and using data and metrics to determine improvements.
- Experience with Excel (Pivot Tables, VLookUps) at an advanced level and SQL.
#Operations#Supply Chain Management#Project Management#Flow Management#Fulfillment Centers#Analytics#Leadership