Rack Lifecycle Tech
Technology, Data & Digital · IT Infrastructure & Security · DevOps
In short
Join AWS Infrastructure Services as a Rack Lifecycle Tech in Mumbai. This hands-on role involves the physical installation, cabling, and decommissioning of racks in data centers, ensuring operational reality from capacity plans. You will execute installations, perform quality checks, handle materials, and complete documentation while adhering to safety and compliance standards.
Responsibilities
- Execute rack installations including physical placement, power connections, grounding, and cable management per AWS standards.
- Perform structured cabling including fiber/copper terminations, patch panel connections, labeling, and dressing.
- Complete OTDR and power testing; validate results against acceptance thresholds.
- Execute work orders and tasks, maintaining accurate status updates in workflow management tools.
- Perform quality checks on completed cabling work, including port map verification and documentation updates.
- Receive, verify, and stage incoming deliveries; maintain accurate site inventory records.
- Complete all required as-built documentation, port maps, and workflow sign-offs.
- Update CMDB/DCIM and IPAM records accurately following installation or decommission activities.
- Execute physical decommission activities per assigned MOPs.
- Perform device wipe and media destruction in compliance with AWS policies.
- Sort, label, and stage recovered assets for RMA, redeployment, or disposal.
- Adhere to all site-level SOPs, quality standards, and governance frameworks.
- Complete all required safety training and certifications.
- Support coordination with DCO, DCEO, Network Engineering, and facilities teams.
- Participate in daily stand-ups and pre-work briefings; communicate task status and blockers.
- Maintain and develop technical proficiency in structured cabling, fiber optics, and data center physical infrastructure.
- Complete required certifications and training modules.
- Support the onboarding and training of new team members.
Requirements
- 2+ years of computer hardware troubleshooting and repair experience
- 1+ years of computer networking experience
- High school or equivalent diploma
- Execute structured cabling including fiber/copper terminations, patch panel connections, labeling, and dressing to specification
- Follow all EHS protocols, lockout/tagout (LOTO) procedures, and safe work practices
- Do not self-resolve outside approved procedures
- Update CMDB/DCIM and IPAM records accurately
- Ensure handoffs are clean and fully documented with zero open blockers
- Perform device wipe and media destruction in compliance with AWS Secure Media Destruction and EHS policies
- Sort, label, and stage recovered assets (optics, cables, PDUs, hardware) for RMA, redeployment, or secure disposal per AWS Reverse Logistics policy
- Complete all required safety training and certifications
- Use Rack Lifecycle Team tooling (e.g., Boost, MARS, ALM/DCLM) accurately
Desired Qualifications
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Familiarity with rack decommissioning including device wipe, media destruction, and asset recovery procedures
Benefits
- Inclusive culture that welcomes bold ideas and empowers you to own them to completion.
- Work-life harmony is valued, striving for flexibility in our working culture.
- Mentorship and career-advancing resources to help you develop into a better-rounded professional.
- Diverse Experiences: Amazon values diverse experiences. Encouraging candidates to apply even if they don't meet all preferred qualifications.
#Rack Lifecycle#Infrastructure Services#Data Center#Cabling#Decommissioning#AWS