In short
AWS Infrastructure Services is seeking a detail-oriented Rack Lifecycle Tech to join their team in Mumbai, Maharashtra. This on-site role involves the physical installation, cabling, and decommissioning of racks within data centers, ensuring operational readiness and accurate documentation. The position requires hands-on execution, adherence to safety protocols, and collaboration with cross-functional teams.
Responsibilities
- Execute rack installations including physical placement, power connections, grounding, and cable management per AWS standards.
- Perform structured cabling including fiber/copper terminations, patch panel connections, labeling, and dressing to specification.
- Complete OTDR and power testing and validate results against acceptance thresholds.
- Follow all EHS protocols, lockout/tagout (LOTO) procedures, and safe work practices.
- Execute work orders and tasks assigned by the Rack Lifecycle Team Manager, maintaining accurate status updates in workflow management tools.
- Perform quality checks on completed cabling work including port map verification and label accuracy.
- Identify and escalate issues, blockers, or deviations from SOPs encountered during task execution.
- Support deployment wave readiness by participating in pre-work site walks, material staging, and tool preparation.
- Receive, verify, and stage incoming rack, cable, optics, and hardware deliveries.
- Maintain accurate site inventory records for cables, optics, patch cords, and consumables.
- Support cycle count activities and assist in identifying inventory shortfalls.
- Complete all required as-built documentation, port maps, test result records, and workflow sign-offs.
- Update CMDB/DCIM and IPAM records accurately following rack installation or decommission activities.
- Execute physical decommission activities per assigned MOPs.
- Perform device wipe and media destruction in compliance with AWS Secure Media Destruction and EHS policies.
- Sort, label, and stage recovered assets for RMA, redeployment, or secure disposal.
- Update DCIM/CMDB, IPAM, and port maps post-decom.
- Validate that reclaimed U-space, power, and cooling capacity is accurately recorded.
- Adhere to all site-level SOPs, quality standards, and governance frameworks.
- Complete all required safety training and certifications.
- Contribute to continuous improvement by identifying recurring quality issues and suggesting process improvements.
- Use Rack Lifecycle Team tooling accurately to record work, track assets, and maintain data integrity.
- Support coordination with DCO, DCEO, Network Engineering, and facilities teams.
- Participate in daily stand-ups and pre-work briefings.
- Provide accurate, timely updates on task completion and flag risks or delays.
- Maintain and develop technical proficiency in structured cabling, fiber optics, rack installation, and data center physical infrastructure.
- Complete required certifications and training modules.
- Proactively seek feedback from leads and managers.
- Support the onboarding and training of new team members.
- Stay current on AWS infrastructure tooling, cabling standards, and process updates.
Requirements
- 1+ years of computer networking experience
- 1+ years of Linux operating systems experience
- Experience in computer networking
- Experience working with Linux operating systems
- Can lift and rack equipment up to 40 pounds
- Experience with computer hardware troubleshooting and repair
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Experience managing work and priorities through a ticketing system
- Experience with cabling infrastructure best practices and methodologies
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
- Familiarity with rack decommissioning including device wipe, media destruction, and asset recovery procedures
- Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
#infrastructure#data center#rack installation#cabling#decommissioning#operations#IT#support engineering#hardware#networking