Quality Specialist

Manufacturing & Production · Quality & Process · Quality Assurance · Quality Control

In short

IKEA is seeking a Quality Specialist in Ho Chi Minh City, Vietnam, to lead projects and support teams in ensuring product performance and compliance. The role involves planning and conducting audits, root cause analysis, and training suppliers on quality standards and tools.

Responsibilities

Lead Gate checks before first delivery and secure four eyes’ principle.
Plan and perform pre-audits and audits with business teams and suppliers according to IKEA quality GO/NOGO standard.
Enable business teams and suppliers to perform root cause analyses and support implementation of containment and corrective actions.
Act as a partner for business teams and suppliers in tackling preventive actions (e.g., Production risk analysis FMEA, One Compliance Assessment OCA, Trainings, Calibration forums).
Participate in category projects in co-operation with business teams for quality deviations or improvement projects.
Lead global/local projects related to quality working methods and improvements within Quality in Supply Assignment.
Lead the development and implementation of common working methods and tools locally as well as globally within the quality matrix.
Play an active role in new co-worker introductions within the Supply Area regarding quality working methods, instructions, and tools.
Coach and train business teams and suppliers in the IKEA Quality GO/NOGO standard and quality tools (5 why, Root cause analysis, FMEA).
Develop and contribute to better ways of working, processes, frameworks, and tools to share good practices and optimize quality competencies.

Requirements

University degree in quality management, chemistry, chemical engineering, or similar.
Technical background and significant experience in quality/compliance management and handling chemical issues, with a focus on product quality and chemical requirements.
Proven experience working with suppliers, manufacturers, laboratories, consultancy firms, governmental authorities, and within production environments.
Ability to deliver results through engaging, leading, and inspiring people.
Skilled in inspiring and straightforward communication to engage co-workers, business teams, and partners.
Knowledge of relevant quality standards, production technologies, and materials.
Fluent in English and Vietnamese, both spoken and written.

Skills

Quality ManagementFMEARoot Cause AnalysisAuditingCompliance Management

#Quality#Lean#Production#Supply Chain

About IKEA

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers. The IKEA retail business…

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