Program Manager

Logistics, Sales & Operations · Sales & Business Development · Program Management · Sales Operations

In short

Frontier Sales Operations (FSO) seeks a Program Manager to provide the execution backbone for sales operations. This role integrates plans and dependencies, manages risks, drives accountability, and provides a view of program health. The position requires a Bachelor's degree or equivalent experience, with preferred experience in business operations and portfolio-level RAID processes.

Responsibilities

Own and maintain the integrated FSO program plan as the single source of truth for portfolio delivery.
Translate priorities and leadership decisions into clear milestones, deliverables, owners and actions.
Drive the day-to-day operating cadence across the portfolio, including planning, review and reporting forums.
Ensure commitments progress to plan, and intervene early when execution moves off track.
Coordinate execution across Intake & Demand, Bowler, Vendor Spend, Audit & Controls and individual transformation programs.
Identify and actively manage cross-program dependencies, ensuring hand-offs and interlocks are understood and owned.
Connect individual program managers' plans into a single, integrated portfolio view.
Drive alignment and closure where delivery requires multiple teams or stakeholders.
Own the portfolio-level process for risks, actions, issues, decisions and dependencies (RAID).
Ensure material risks are identified early, with clear owners and mitigation plans.
Escalate issues that require leadership intervention, with clear options and recommendations.
Track leadership decisions through to execution and closure.
Manage the inputs and execution rhythm that support the FSO Bowler.
Ensure milestones, KPIs and commitments have clear ownership and up-to-date status.
Surface performance gaps and drive corrective actions to closure.
Maintain traceability between portfolio commitments, actions and delivered outcomes.

Requirements

Bachelor's degree in Business, Finance, Operations, Engineering or a related field AND program or project management experience, OR equivalent experience.
Program management experience in business operations or sales operations.
Experience running integrated portfolio plans and portfolio-level RAID processes.
Experience managing KPIs and scorecards (bowlers), including the operating rhythm that keeps them current.
Exposure to vendor spend management, audit or internal controls.
Project management certification such as PMP, PRINCE2 or an Agile qualification.
Proficiency with Power BI, Excel and Azure DevOps (ADO).
Strong executive communication, distilling complex program status into clear, decision-ready summaries.
Drives for results, holding self and others accountable for commitments and following through to closure.
Manages stakeholders effectively at all levels, building trusted relationships across teams and geographies.
Influences without authority, aligning multiple teams on shared priorities and decisions.
Applies structured problem solving, using data to frame issues, weigh options and recommend action.
Embodies Microsoft's culture: a growth mindset, customer obsession and One Microsoft collaboration.

Desired Qualifications

Travel: Less than 25%
Work site: 3 days / week in-office

Benefits

Certain roles may be eligible for benefits and other compensation.
https://careers.microsoft.com/v2/global/en/corporate-pay/ireland-corporate-pay.html

Skills

Power BIExcelAzure DevOpsPMPPRINCE2Agile

#Business Operations#Program Management#Sales Operations#AI

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Company

Microsoft

Job Posted

3 days ago

Employment Type

Full Time

Work mode

Hybrid

Salary

€80,000 – €136,400 · Negotiable

Experience Level

Mid-Senior

Locations

Ireland

Qualification

Bachelor

Applicants

Be an early applicant

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