Program Manager III, SEPO

Logistics, Sales & Operations · Program Management · Business Analysis

In short

Amazon's SEPO team is seeking an innovative and analytical Program Manager III to drive standardization, process innovation, and AI adoption. The role involves collaborating with business, program, and product teams, utilizing Lean Six Sigma methodologies to improve efficiency and customer experience, and managing cross-functional projects.

Responsibilities

Drive Process, Tools and Policy Standardization across SEPO functions.
Develop and execute improvement plans aligned to business goals using Kaizen and other methodologies.
Analyze risks and friction points, developing scalable prevention solutions.
Own the improvement of cost efficiency and AI-first initiatives.
Perform quantitative analysis of key process indicators to identify improvement opportunities.
Program manage the development and training of Continuous improvement methodology and concepts.
Collaborate with leaders to create and guide roadmaps and risk mitigation plans.
Continuously identify new opportunities for scaling across SEPO functions.
Effectively communicate issue resolution and insights to technical and non-technical audiences.
Conduct weekly metric reviews and hold team members accountable.
Drive the AI-first mental model to improve efficiency and decision accuracy.

Requirements

5+ years of working cross functionally with tech and non-tech teams experience
5+ years of delivering cross functional projects experience
Experience defining program requirements and using data and metrics to determine improvements

Desired Qualifications

2+ years of driving process improvements experience
2+ years of managing stakeholders in cross-functional project experience
2+ years of delivering cross functional projects experience

Skills

Lean Six SigmaProcess ImprovementAIData AnalysisProject Management

#Program Management#Investigations#Compliance#AI#Process Improvement

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