The Job

Program Manager III, POE CtS

Logistics, Sales & Operations · Supply Chain & Transport · Program Management · Logistics Management

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In short

Amazon is looking for an operations-focused Program Manager to support the Cost to Serve (CtS) Program. The role involves driving standardization and innovation in processes, identifying gaps to reduce costs, and collaborating with various teams including business, program, operations, and product. The ideal candidate will utilize continuous improvement methodologies to reduce costs and defects.

Responsibilities

  • Drive improvement plans aligned to business goals and provide insights for product and process improvements.
  • Analyze risks and friction points, and develop scalable prevention solutions.
  • Collaborate across teams to solve problems and deliver against high standards.
  • Build operational and business metrics to drive improvements.
  • Own the improvement of cost efficiency by collaborating with Operations, Program, Product, and Policy teams.
  • Work with finance to develop quantitative and financial metrics.
  • Collaborate with tech/non-tech leaders to create and guide roadmaps, risks, and risk mitigation plans.
  • Partner with POE leaders to optimize outcomes and customer, seller, and brand experience.
  • Continuously identify new opportunities that can be scaled across CtS Goals.
  • Communicate effectively, driving issue resolution and insights to both technical and non-technical audiences.
  • Conduct weekly metric reviews, identify issues, and hold teams accountable.
  • Write reports and documents detailing progress to leadership.

Requirements

  • 5+ years of working cross-functionally with tech and non-tech teams.
  • 5+ years of delivering cross-functional projects.
  • Experience defining program requirements.
  • Experience using data and metrics to determine improvements.

Desired Qualifications

  • 2+ years of driving process improvements.
  • 2+ years of managing stakeholders in cross-functional projects.
  • 2+ years of delivering cross-functional projects.

Benefits

  • Inclusive culture that empowers Amazonians.
  • Workplace accommodation and adjustment during the application and hiring process for individuals with disabilities.
#program manager#cost to serve#operations#process improvement#data analysis
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Company

Amazon

Job Posted

1 week ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Mid-Senior

Locations

Hyderabad, India

Applicants

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