In short
Amazon is seeking a Sr. Program Manager for its Grocery Catalog Operations & Intel (GCOI) team to lead end-to-end catalog readiness for Wholefoods' expansion into new marketplaces and vendor migration. This role requires defining program strategy, driving cross-functional execution, and owning outcomes that enable cost savings and grocery expansion.
Responsibilities
- Own end-to-end catalog readiness for new WFM marketplace launches (UK, Canada).
- Define and enforce catalog launch criteria and publish weekly readiness status.
- Maintain <0.5% ASIN gap rate on active international store catalogs with defined intake SLAs.
- Own the catalog ops workback for each Vendor Central migration cohort (3,500 vendors).
- Build and own the steady-state vendor listing friction support workstream for WFM vendors on Vendor Central.
- Drive cross-organizational stakeholder engagement.
- Own volume forecasting, HC planning against inflow, and intake channel design.
- Define SOPs, escalation paths, and partner maps for international catalog maintenance and vendor listing workflows.
- Communicate program status, risks, and go/no-go recommendations to senior leadership.
Requirements
- 5+ years of program or project management experience.
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
- Experience working cross functionally with tech and non-tech teams.
- Experience using data and metrics to determine and drive improvements.
Desired Qualifications
- 5+ years of driving process improvements experience.
- Knowledge of general AI tools.
Benefits
- Inclusive culture that empowers Amazonians to deliver the best results for customers.
- Workplace accommodations and adjustments for individuals with disabilities during the application, hiring, and onboarding process.
#Project/Program/Product Management--Non-Tech