Program Manager I, Transparency

Logistics, Sales & Operations · Program Management

In short

We are looking for a Program Manager I to join the Amazon Transparency team in Hyderabad. This role involves driving strategic, cross-functional projects, leveraging Lean methodologies for process improvement, and providing data-driven operations support to protect Amazon's reputation and customer trust.

Responsibilities

Work with product management teams to understand program requirements and jointly develop solutions.
Develop team goals and metrics, report progress, and achieve stakeholder buy-in.
Perform data-based analysis to identify issues, report key insights, and build business cases.
Use Lean/Six Sigma tools to drive operational efficiencies and quality improvements.
Develop and maintain relationships with internal stakeholders globally.
Own, set up, and scale new operations programs, defining processes, KPIs, goals, governance, and reporting.
Work cross-functionally with tech and non-tech teams.

Requirements

2+ years of program or project management experience.
Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.).
Knowledge of Lean principles and DMAIC methodology.
Experience in requirement gathering and ability to write clear and detailed requirement documents.
Bachelor's degree in a relevant field, or 2+ years of Amazon RME (BB/3P) full-time experience.

Desired Qualifications

Experience in MS Access and SQL.
Experience with Six Sigma tools and Lean techniques.

Skills

ExcelLeanDMAICMS AccessSQLSix Sigma

#Program Management#Transparency#Lean#Six Sigma#Process Improvement

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