Program Analyst - Delivery Service Provider (DSP), Amazon Logistics

Description

Program Analyst – India Transportation Last Mile

At Amazon, we strive to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. We are seeking a Program Analyst for our Delivery Service Partner team.

Key job responsibilities
The role will be responsible for tracking and reporting key metrics/ sentiments that help us enhance the experience of our Delivery Associates and Delivery Service Providers. The role owner will be expected to analyze data to derive insights or trends, create dashboards and report outs for leadership, work across stakeholder teams to drive closure of action items and raise the bar on Amazon's data visualization and representation practices.

Basic Qualifications

- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience working with multiple groups of stakeholders

Preferred Qualifications

- Experience developing tools, reports, process maps, scorecards, and data visualizations that improve upon those currently employed for understanding the business and making decisions
- Ability to multi-task and manage competing priorities

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.