Professional Infrastructure Operations Network Specialist
Technology, Data & Digital · IT Infrastructure & Security · Cloud Engineering · DevOps · Systems Engineering
In short
The Network Support Technician provides critical network infrastructure support for 9 sites within the Service Operation North America (SONA) footprint and acts as a resource for all Volvo Americas sites in network standardization and support. This role requires expertise in Cisco switching and routing, LAN/WAN technologies, and the ability to troubleshoot complex network issues.
Responsibilities
- Provide localized time critical support of a global network infrastructure in the Distribution Center environment.
- Provide support/maintenance of standard infrastructure components on behalf of our Infrastructure supplier.
- Expert understanding of Cisco switching and routing.
- Expert in Cisco Wired and Wireless LAN equipment and technologies.
- Proficient in complex testing / analysis of all elements of network infrastructure.
- Proficient in network device troubleshooting (wired/wireless/device).
- Proficient in managing the change process in a production environment.
- Proficient knowledge of IP Telephony and convergences of technology as related to voice and data communications.
- Provides project implementation support to meet business objectives.
- Provides support and resolution for escalated communications problems.
- Follows company guidelines and procedures for trouble resolution and work effort reporting.
- Assist and implement daily adds, moves, and changes, including cabling infrastructure, and hardware (Racks, WIC’s, Patch Panels, Copper & Fiber Hardware).
- Coordinate network activities within the Onsite Americas team, within the Infrastructure and Onsite Services (IOS) unit of Volvo’s Group IT Organization.
- Taking ownership and driving resolutions to ensure customer satisfaction.
Requirements
- 5-10 years of experience with LAN technologies, including multiple network operating systems (topologies and Wide Area Networking).
- Bachelor’s Degree in Computer Science, or the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.
- 5-10 years experience working in a highly matrixed organization.
- Ability to work in a team environment managing multiple priorities.
- Motivated with a strong sense of urgency.
- 5-10 years’ experience supporting manufacturing operations in the transportation industry.
- A current Cisco CCNA certification.
Desired Qualifications
- ITIL v4 Foundation is a plus.
- BlueCat (any) certification is a plus.
Benefits
- Competitive medical, dental and vision insurance.
- Generous paid time off.
- Competitive matching retirement savings plans.
- Working environment where your safety, health and wellbeing come first.
- Focus on professional and personal development through Volvo Group University.
- Programs that make today’s challenging reality of combining work and personal life easier.
Skills
Cisco switchingCisco routingCisco Wireless LANIP TelephonyLANWANITILBlueCat
#Network Support#Infrastructure Operations#Cisco#LAN#WAN#ITIL#BlueCat#Volvo Group
About Volvo Group
The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. The Volvo Group, with its headquarters in Gothenburg, employs about 100,000 people, has production facilities in 18 countries and sells its products in more than 190 markets.\n\n
Company
Volvo GroupJob Posted
1 day ago
Employment Type
Full Time
Work mode
On Site
Salary
US$83,500–103,100 · Negotiable
Experience Level
Mid-Senior
Locations
Byhalia, United States
Qualification
Bachelor
Applicants
Be an early applicant
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