In short
IKEA is seeking a full-time Product Quality & Recovery Associate in Norfolk, Virginia, to contribute to sustainability efforts by recovering and selling products. This role involves managing product damages, repackaging, assembly, and presenting items with a strong commercial focus to maximize sales and customer satisfaction.
Responsibilities
- Contribute to minimizing all internal damages or other costs related to IKEA products.
- Take necessary action on products to give them a second chance, such as repackaging and assembly.
- Present IKEA products in As-Is using a strong commercial expression, selling these products with pride and setting relevant prices that are attractive to customers yet still generate the best results for the store.
- Support the quality work in the store in order to constantly improve customers' quality perception of IKEA products.
- Always consider the sustainability impact when deciding when and how to recover products.
- Contribute to an environment where IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.
Requirements
- Retail experience.
- Knowledge of how to build quality IKEA furniture.
- Knowledge of waste management and sustainability principles.
- Experience working in a customer and commercial-oriented business.
Desired Qualifications
- A desire to make a positive impact in the world.
- An understanding that greatness requires thinking differently.
- An appreciation for an inclusive and accepting work environment.
Benefits
- Generous paid time off, holiday and sick time
- WiselyPay – get earned wages up to two days early
- Paid parental leave (up to 16 weeks)
- KinderCare tuition discount
- Retirement and bonus plans
- Co-worker discount, meal deal, and referral bonus
- Pet insurance program
- Education assistance and learning programs
- Safety shoe reimbursement
- 24/7 telehealth visits
- Dental and vision plans
- Medical and Rx plans (must work min. 20 hrs/wk)
#Sales#Commercial#Retail#Sustainability#Product Recovery
Company
IKEA
Job Posted
1 day ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Associate
Locations
Norfolk, United States
Applicants
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