Product Manager

Technology, Data & Digital · Product & Design · Product Management

In short

We are seeking a Product Manager to transform user needs into clear, outcome-focused Epics for the SSP product portfolio, establishing a consistent product discovery approach. The role requires collaboration with various teams to document user journeys and translate evidence into Epic briefs, focusing on user and business outcomes without prescribing technical solutions.

Responsibilities

Lead discovery intake by clarifying business questions, target users, decisions required and expected outcomes.
Plan and facilitate interviews, workshops and journey-mapping sessions with research and stakeholder teams.
Document user personas, needs, key tasks, pain points, handoffs, opportunities and desired outcomes.
Create current- and future-state user journeys, linking them to evidence, confidence levels and open questions.
Translate validated journeys into Epic briefs covering the problem, purpose, expected outcomes, scope boundaries, success measures and initial acceptance assumptions.
Own the Epic register, intake triage, backlog quality, ageing, decision records and readiness tracking.
Coordinate input from Experience, Analytics, Architecture, Delivery and dependency or risk owners without taking responsibility for technical solution design.
Facilitate regular Epic readiness reviews and escalate decisions related to value, priority, scope, risk or cross-team ownership.
Prepare the candidate Epic pipeline ahead of quarterly planning and coordinate the required pre-planning materials.
Maintain traceability from user problems and desired outcomes through Epics, features, stories and post-planning insights.
Partner with senior product and technical stakeholders to support prioritisation and investment decisions.

Requirements

8–10 years of experience in Product Management, Product Discovery, Service Design or user-centred Product Development.
Experience leading discovery for complex enterprise, platform or SaaS products.
Strong skills in user-journey mapping, service design and synthesising research and other evidence.
The ability to write concise problem statements, outcomes, success measures, scope boundaries and acceptance assumptions.
Practical experience with Agile delivery, quarterly or Planning Increment (PI) planning, backlog governance and readiness criteria.
Strong working knowledge of Jira and Confluence, including dashboards, traceability and decision records.
The ability to collaborate effectively with senior architects and technical Product Owners while remaining focused on user and business needs.
Excellent written communication, stakeholder-management and constructive challenge skills.
A sound understanding of User Experience principles and the ability to work effectively with design teams.
The ability to independently lead discovery and Epic readiness while partnering with senior product leaders on strategic priorities.

Desired Qualifications

Experience or certification in Design Thinking, Service Design, SAFe Product Owner/Product Manager, PSPO or CSPO is beneficial.

Benefits

An outstanding opportunity to use your skills and imagination to push the boundaries of what’s possible.
Build solutions never seen before to some of the world’s toughest problems.
Be challenged, but not alone; join a team of diverse innovators driven to go beyond the status quo.
Encouraging a diverse and inclusive organization is core to our values.
Collaborating with people with different experiences drives innovation.
Encourage people from all backgrounds to apply and realize their full potential.
Ericsson is proud to be an Equal Opportunity Employer.

Skills

JiraConfluenceAgileSAFePSPOCSPOService DesignDesign Thinking

#Product Management#Product Discovery#Service Design#User-centered Product Development#Enterprise#SaaS#Agile#Jira#Confluence#User Experience

About Ericsson

Pioneering technology for connecting billions of people worldwide

Our purpose \nTo create connections that make the unimaginable possible.\n\nOur vision\nA world where limitless connectivity improves lives, redefines business and pioneers a sustainable future.\n\nOur values\nPerseverance, professionalism, respect and integrity.\n\nThe future is a place for purpose & vision – ours are clear, and we invite partners, customers and consumers to join us in our journey. \n\nFor a brighter future. For all. Let's #ImaginePossible

See all open jobs at Ericsson Read more about Ericsson Website