Prod Compliance Sr. Associate, Global Solutions & Risk Compliance (GSRC)

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Compliance & Regulatory

In short

As a Senior Compliance Associate in Amazon's GSRC team, you will review product information against SOPs and regulatory documentation, classify products for compliance using Amazon tools, and maintain detailed records. You will collaborate with managers and experts to address deviations, identify process improvements, and potentially automate tasks using tools like Excel queries. The role involves sharing feedback, participating in knowledge sharing, and mentoring peers, ensuring adherence to quality and productivity targets.

Responsibilities

Review product information as per Standard Operations Procedures (SOP) and cross-check against relevant regulatory documentation.
Classify products using various Amazon-specific tools and systems to ensure compliance with necessary requirements.
Work closely with managers and Process Experts to address deviations from standard SOPs and seek guidance.
Maintain detailed records of assigned tasks and utilize standardized reports to prioritize work.
Meet Quality, Productivity, and Service Level Agreement targets.
Identify opportunities for improvement and collaborate with partner teams to explore automation, such as using Excel queries.
Share feedback on the team's SOPs to contribute to the refinement of operational processes.
Participate in knowledge-sharing sessions and contribute expertise.
Mentor peers by answering queries and providing process-level training.

Requirements

Ability to use Microsoft Excel tool as per role requirements (filtering and sorting in data sets, cell referencing, pivot tables, data validation, etc.)
Basic understanding of SQL, can self-service defined queries and make simple changes to retrieve data from a database.
Knowledgeable in Customer Relationship Management tools, managing customer data and tracking interactions.
Attention to detail and ability to analyze and identify patterns across data sets and information.
Problem-solving skills, with the ability to find solutions through logic, intuition, creativity, and design thinking.
Commitment to investigation, research, and diving deep to seek facts.
Ability to understand, interpret, critique, analyze and communicate data.
Bachelor's degree in logistics, transportation, supply chain, or business.
Experience in oral and written communication in English.
Knowledge of consumer product compliance processes and regulations.

Desired Qualifications

2+ year work experience in Business Process Outsourcing in any of the following domains: accounting, regulatory compliance, payment processing, IT services, human resources, quality assurance.
Advanced Excel skills (VBA).
Knowledge of database querying (SQL).
Experience as a quality auditor in retail chain management, Fast Moving Consumer Goods company, or corporate role.
Experience with data analysis in quantitative fields and building data and decision support systems.

Benefits

Inclusive culture that empowers employees.
Opportunities for learning and development.
Workplace accommodation and adjustment during the application and hiring process for individuals with disabilities.

Skills

Microsoft ExcelSQLCustomer Relationship ManagementData AnalysisVBA

#GSRC#Global Solutions & Risk Compliance#Product Compliance#Regulatory Compliance#Risk Management

About Amazon

Earth's most customer-centric company

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.\n\nTogether, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers:…

See all open jobs at Amazon Read more about Amazon Website