In short
Responsibilities
- Fulfil incoming requests following set Standard Operating Procedures (SOPs) and adhering to Service Level Agreements (SLAs)
- Maintain defined quality standards.
- Provide ideas, collaborate across internal teams and stakeholders for process improvement projects.
- Support the team and organization in various projects.
Requirements
- Bachelor’s degree (preferably in Engineering or Business)
- 1 to 5 years of experience in data-driven business operations processes – Business Process Outsourcing, Operations processes
- Advanced computer literacy in Microsoft Office applications, especially MS Excel
- Attention to detail and capability to work on multiple processes.
- Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience
- Excellent analytical, problem solving and logical reasoning skills
- Excellent communication skills in written and oral English with the ability to converse in a professional and mature manner.
- Interest in e-Commerce/Online business
- Passion for innovation, automation and operational excellence
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel
- Knowledge of consumer product compliance processes and regulations
- Experience in regulatory compliance management with government agencies
Desired Qualifications
- Database management and data analysis experience, including knowledge of SQL querying
- Knowledge of basic Programming Languages like Python, VB, HTML, XML feeds
- Ability to write macros in MS Excel aimed at improving processes
Benefits
- Inclusive culture empowers Amazonians to deliver the best results for our customers.
- Workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process.
Skills
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.\n\nTogether, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers:…
Company
AmazonJob Posted
4 days ago
Employment Type
Full Time
Work mode
Remote
Experience Level
Mid-Senior
Locations
Hyderabad, India
Qualification
Applicants
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