Partsman

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management

In short

The Parts Representative ensures customers receive excellent support in the parts and warehouse departments. Responsibilities include managing parts orders, inventory, customer service, and ensuring compliance with company policies and safety guidelines.

Responsibilities

Oversee front counter parts retail desk, including order acceptance, entry, will calls, and distribution.
Process emergency part orders promptly.
Assist with inventory management, including ordering, shipment tracking, and monitoring backorders.
Maintain showroom displays.
Identify parts with long lead times and source them through alternate suppliers within price guidelines.
Manage and invoice ship direct orders.
Maintain accurate documentation of all part orders and file necessary history.
Submit parts warranty and return claims within the required timeframe for maximum credit.
Communicate parts availability issues to management.
Ensure pricing on all orders is correct according to company policy.
Conduct daily tracking of outstanding orders and shipments.
Perform other duties as assigned.

Requirements

High School diploma or GED preferred.
2-4 years of prior work experience in Construction, Warehouse, or Automotive industry preferred.
Valid California Driver’s license.
Proficient in standard computer systems (Quipware, Microsoft Office Products).
Knowledgeable of warehouse inventory numbering system.
Knowledge in shipping methods, material handling equipment and tools.
Problem-solving and troubleshooting skills.
Able to complete in-house certification for Forklift Operator.
Good communication and interpersonal skills.

Desired Qualifications

Bilingual in Spanish is a plus.

Benefits

Base pay of $42.74/hour.
Bonus eligible.
Competitive medical, dental, and vision insurance.
Generous paid time off.
Competitive matching retirement savings plans.
Working environment where safety, health, and wellbeing come first.
Professional and personal development through Volvo Group University.
Programs to help balance work and personal life.

Skills

Microsoft OfficeForklift Operator

#transportation#infrastructure#customer service#parts department#warehouse

About Volvo Group

The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. The Volvo Group, with its headquarters in Gothenburg, employs about 100,000 people, has production facilities in 18 countries and sells its products in more than 190 markets.\n\n

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