Parts / Customer Service Advisor - Invercargill

Automotive & Transport Services · Vehicle Service & Repair · Automotive Technician · Automotive Repair

In short

Scania seeks an experienced Parts/Customer Service Advisor for their Invercargill team. This full-time, on-site role requires technical expertise in the automotive/commercial vehicle industry and a strong customer service focus to ensure a seamless service experience. Benefits include monthly bonus potential and subsidized medical insurance.

Responsibilities

Support customers using technical expertise.
Work closely with workshop and parts teams.
Ensure a seamless service experience from booking to vehicle completion.

Requirements

Previous technical experience in the automotive/commercial vehicle industry.
Desire to provide exceptional customer service.
Experience within the automotive, heavy vehicle, or transport industry.
Excellent verbal and written communication skills.
Strong problem-solving, organisational, and time management skills.
Ability to build positive relationships with customers and colleagues.

Desired Qualifications

Experienced technician looking for a new challenge.
Strong technical background in the commercial vehicle or automotive industry.

Benefits

Monthly bonus potential.
Subsidised Medical Insurance.
Dynamic and inclusive work culture.
Company with a focus on digitalisation, autonomous vehicles, electrification and sustainability.
Potential for career progression.

Skills

Customer ServiceTechnical SupportParts InterpretationCommunication SkillsProblem-SolvingOrganizational SkillsTime Management

#Automotive#Commercial Vehicle#Customer Service#Parts Advisor

About Scania Group

Scania is a world-leading provider of transport solutions committed to a better tomorrow. Our purpose is to drive the shift towards a sustainable transport system. In doing so, we are creating a world of mobility that’s better for business, society and our environment. Employing more than 50,000 people in about 100 countries, Scania’s research and development is concentrated in Sweden, while production takes place in Europe and South America.

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